- IT MANAGER FINANCIAL SERVICES TRIBUNAL

Purpose of the Job:

To provide technical and managerial leadership to the ICT technical team and implementation of IT projects. To support the existing ICT platforms, systems, and applications by analyzing and delivering the services that supports the Tribunal’s business strategy and ensure ICT governance and support processes and procedures exist and kept up to date and relevant. The person appointed to this position will report to the Chief Operating Officer and be under the supervision of a dedicated FSCA personnel.

Key Performance Areas:

• Establish and manage the infrastructure portfolio of the organization.
• Ensure delivery of ICT projects according to the design specification.
• Develop internal operational ICT procedures and processes.
• Report on ICT deliverables, status or escalations to the COO and relevant stakeholders.
• Monitoring and Maintenance of ICT platform, systems, and applications.
• Ensure existence of Personal Development Plan for ICT team members exist and in line with the training plan.
• Assist the organisation in identifying ICT continuity gaps and risks.
• Liaise with various external suppliers to ensure that a relevant solution is identified to conform to the business needs of the Tribunal as service level agreements.
• Develop and manage ICT budgets.
• Perform any other related ICT and ICT management functions as instructed by management.

Key Competencies:

The candidate must demonstrate the following skills and attributes: Pro-active or self-starter, ability to work independently; accurate and detail orientated; ability to lead and motivate ICT team; strong analytical; interpersonal and communication skills; leadership competencies and strong strategic thinking abilities.

FST is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.

Please note that correspondence and communication will only be conducted with short listed candidates and that the FST reserves the right not to appoint if a suitable candidate is not identified. If you do not hear from us two weeks after the closing date of the position, please consider your application to be unsuccessful.

A 3-Year National Diploma or bachelor’s degree in Information Technology, Computer Science, Information Systems, or equivalent, with at least 5-7 years of relevant working experience in IT operations, supervising technology teams, and overseeing information technology projects. The candidate must have ITIL Foundation and COBIT 5 Foundation Training and certification.

Closing Date: 09 September 2026.