(1796) Applications Technical Support Specialist - BSTD
South African Reserve Bank
Pretoria, Gauteng
IT roles span help desk, support, networking and software development, and remain one of SA's most in-demand and best-paid skill areas.
This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).
Job description
Brief description
The main purpose of this position is to provide systems application technical support to 1FinSurv in terms of systems availability and second-line support.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Execute periodic system maintenance in accordance with the set procedures to ensure the reliability and availability of systems.
- Support the 1FinSurv applications by monitoring the underlying environments, such as databases and application servers, to ensure capacity management, systems availability and optimal performance .
- Maintain the 1FinSurv applications by applying corrective measures, for example, patches, upgrades and bug fixes .
- Provide second-line support by troubleshooting and investigating incidents reported by 1FinSurv users to ensure business continuity.
- Review the application code to ensure control is maintained.
- Conduct unit testing for the solution to ensure its quality .
- Deploy application upgrades, enhancements and fixes in accordance with the set deployment procedures .
- Monitor system and integration components to ensure the continuous flow of transactions .
- Apply system and application security patches to prevent and resolve application vulnerabilities .
- Participate in business continuity planning (BCP) and information technology service continuity management (ITSCM) exercises .
- Adhere to change-control processes in the implementation of system changes.
Good to know
What does this it job pay?
This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).
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Found on Indeed · Posted Yesterday