JobsZA
Back to Cape Town jobs

Account Executive - Cape Town

AkzoNobel

Cape Town, Western Cape

Salary not listedFull-time · Posted Today

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Date: Jul 3, 2026

Location: Cape Town, ZA

Company: AkzoNobel

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com

© 2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

Dedicated frontline sales person who is responsible for the execution of agreed sales and profitability targets (E.g. Budget volume; value and net profit sales) established by the business within the assigned sales area by developing new business and expanding the business with existing customers (account management).

Key Accountabilities

Revenue and margin according to budget (including accounts receivable and DSO)

Accurate sales and projects forecasting, reporting and pipeline documentation

Customer retention, acquisition and loss

Direct contact with customers in the field, representing AkzoNobel in a professional manner to deliver customer satisfaction

Optimal Customer portfolio and pipeline management (growth & profitability)

Manage the sales cycle related to a portfolio of customers, in a designated area, to execute sales plan (BTL spend vs Volume/value sales)

Systematically screen customer base for new opportunities, generate leads and maintain pipeline

Identify, plan and develop new customers in line with business development and marketing plans and targets.

Provide appropriate and agreed levels of contact, service and support to ensure sales targets are met.

Perform extensive customer needs analysis and site surveys, meeting with decision makers, understanding their goals, completing an account profile for each account and identifying challenges.

Monitor sales against agreed targets and budgets on a regular basis to ensure they are met and where necessary the need for remedial actions are identified, reported and implemented.

Identifies, targets and implements the approved sales strategies in the assigned marketplace. (Profitability and pricing structures).

Plans, executes and reports on the sales activities in the assigned sales area. Feedback of market intelligence data and ideas to marketing and channel management.

Identifies business opportunities, pinpoints and tries to resolve existing and/or potential problems and requests support from the upper management or supporting functions.

Educate customers and sales force of our customers on features, advantages and benefits of available product lines and services.

Understand and assess customer’s needs, business objectives, strategies and build compelling customer value propositions representing our portfolio.

Creates partnerships with customers to proactively grow the category, share of wallet

Drives efficient credit management

Take ownership of queries and complaints to ensure resolution on behalf of the customer within agreed deadlines.

Experience

Bachelor’s Degree with at least 1 – 2 years sales experience within the Contractor/Trade environment

Maximizes Results by Systematically Managing an Account Plan

Account Penetration by Customer Base Expansion

New Business Development

Answers Objections by Removing Emotional Concerns

Closes by Building Personal Trust and Loyalty

Provides Service by Empathizing with Customer Concerns

Makes One on One (Sales) Presentations

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 54782

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Cape Town?

Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted Today

More customer service and similar jobs in Cape Town

SACPCMP Safety Officer – Large Scale Building Projects

Confidential

Cape Town, Western CapeYesterday

R28K - R28K/mo

Retail Director

Dormont Manufacturing Co

Cape Town, Western CapeYesterday

R41.7K - R58.3K/mo

Senior Support Consultant (SaaS | Microsoft 365 | SharePoint)

Confidential

Cape Town, Western CapeYesterday

R40.8K - R40.8K/mo

Front Office Administrator and Receptionist

Confidential

Cape Town, Western Cape2 days ago

R15K - R15K/mo

Get jobs on WhatsApp (free)

New jobs every morning. No spam.

Follow on WhatsApp