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Account Manager

LGC

Johannesburg, Gauteng

Salary not listedFull-time · Posted Today

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Company Description

LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs of customers in more than 120 countries worldwide.

Job Description

As an Account Manager at LGC, you will work closely with customers and colleagues to grow long‑term partnerships and support business success.

You will manage a portfolio of commercial and strategic customer accounts, including regional laboratory sites within multinational organisations, while representing the full LGC Standards portfolio. Together with internal teams, you will help customers find the right solutions for their analytical and testing needs.

Do you enjoy building relationships and spotting new opportunities? You’ll identify and develop new business through both self‑generated leads and marketing‑qualified opportunities, supported by experienced colleagues across sales, quoting, and end‑market teams.

You’ll collaborate with Strategic Account Managers on account planning and customer reviews, use LGC’s sales tools and CRM systems to keep information up to date, and continue developing your knowledge of our products and applications. Along the way, you’ll engage with customers through meetings, calls, emails, and industry events — helping grow awareness of the LGC Standards brand.

Qualifications What We’re Looking For

We’re interested in your experience and potential, not just a checklist. You might be a great fit if you bring:

  • A degree in Chemistry, Physics, Biochemistry, Biology, or similar — or equivalent hands‑on experience
  • Experience selling technical or scientific products into laboratory or research environments
  • Confidence working with customer accounts and building trusted relationships
  • Comfort reviewing RFQs, contracts, and technical documentation
  • Experience using CRM tools (such as Salesforce) and Microsoft Office
  • A customer‑focused mindset with an interest in commercial growth
  • Professional English skills; additional languages are welcome
  • Willingness to travel within the region as needed
  • If this sounds like you we’d love to hear from you!

Additional Information* Passion: Pride in our achievements engenders passion for our work and it translates into our ambition to make the world a safer place

  • Curiosity: We constantly look forward to what's next: our curiosity for today's discoveries makes tomorrow's innovations possible
  • Integrity: A commitment to high ethical standards has been at the heart of LGC since we started testing the integrity of products in 1842
  • Brilliance: We strive to be the very best in everything we say and do. We exceed customers' expectations through innovation and pioneering science
  • Respect: We respect gender, age, nationality, religion and individuality – our diversity is our strength

Equal Opportunities

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

ABOUT LGC:

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.

For more information about LGC, please visit our website www.lgcgroup.com

#scienceforasaferworld

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Johannesburg?

Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Indeed · Posted Today

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