Accounts Receivable Administrator (6 Month Fixed - Term Contract)

Accounts Receivable Administrator Hyde Park

Who we are

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.

We work closely with a diverse range of corporate clients, providing tailored solutions that support their global operations and real estate portfolios. One of our key partnerships involves working with a leading global foundation committed to addressing some of the world’s most pressing health, development, and education challenges. Through our collaboration, we help ensure their real estate needs are met with the highest standards of service.

Why choose us

Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

About the role:

Collection of clients’ rentals to ensure healthy cash flow and control of all customer accounts. Manage and maintain good, long-term customers and client relationships.

What you will be doing:

Will include, but not limited to:

• Proactively following up on all rental collections and resolving outstanding payments.
• Resolving internal and external queries.
• Daily allocation of payments and clearing of invoices as per the customers remittance advices received.
• Updating and maintenance of the customer/tenants’ Main Recons (Account Reconciliations).
• Weekly Cash Collection Forecast.
• Reporting on Rental Cash Collections on a weekly basis.
• Liaising with the Leasing department to resolve and billing queries that potentially impacts collections.
• Submitting Invoice Reports to the customers/tenants after month end close.
• Actively maintain a reminder system to ensure finalisation of all matters pertaining to queries and collections.

Decision making authority:

• Works within the broad framework of existing policies and guidelines, as amended from time to time. Required to work strictly within prescribed rules, routines & standards.

What you will bring:

• Minimum of Grade 12 with Accountancy as subject or equivalent qualification / training e.g. Association Accounting Technicians well as 3 years relevant experience
• A Bachelor’s Degree/Diploma in Finance, Property Management, Business or Accounting will be an advantage
• Detailed knowledge of all financial policies, procedures and processes
• Contract Management
• Rent Collection

Skills required:

• Typing, Computer literacy: (Advanced MS Office, MS Word, MS Excel, Power Point, Contract Creation & Procurement system, SAP)
• Time Management Negotiation Skills
• Telephone Skills
• Administration and organisational skills
• Presentation skills
• Interpersonal skills
• Analytical/sound numeracy skills
• Communication Skills (Verbal & Written)

Competencies required:

• Communication (both verbal and written)
• Customer and quality focus
• Interpretation of legal contracts
• Attention to detail
• Time management
• Methodical
• Problem solving
• Be able to handle stress in demanding situations
• Attention to deadlines
• Initiative
• Self confidence
• Assertiveness
• Impact and Influence
• Teamwork and co-operation
• Self-starter
• Integrity
• Diligent
• Major drivers of work volume:
• Number of customers and profile of portfolio.
• Interface / relationships with: Internal: IT, Finance Manager, Account Receivable Manager and Controller, Accounts Receivable Administrators; Leasing Receivables team External: Tenants, Clients

Major drivers of work volume:

Number of customers and profile of portfolio.

Interface / relationships with:

Internal: IT, Finance Manager, Account Receivable Manager and Controller, Accounts Receivable Administrators; Leasing Receivables team

External: Tenants, Clients