Accounts Receivable Clerk

At Montego, we believe great business runs on two things: strong relationships and healthy cash flow (in that order? mostly).?We?re?on the lookout for an?Accounts Receivable?Clerk?who can balance both with finesse ? someone who knows their way around a spreadsheet but also understands that behind every invoice is a human being (who may or may not need a gentle nudge).?

If?you?re?equal parts detail-driven, commercially savvy, and quietly persistent when it comes to collecting?what?s?owed, this might just be your next move.?

What?you?ll?be doing (aka how?you?ll?make your mark)?

Invoicing, Credit Notes & Reconciliations**?**

You?ll?be the gatekeeper of accuracy and compliance:?

?Ensure all invoicing aligns with agreed credit terms and limits??

?Flag and communicate credit breaches (firmly, but politely)??

?Process credit notes and returns in line with company policies??

?Own monthly reconciliations ? investigating and resolving variances like a pro??

?Keep co-op and retail accounts tidy,?accurate, and dispute-free??

Customer Age Analysis**?**

Because cash flow?doesn?t?manage itself:?

?Monitor payment behaviours and keep a close eye on ageing accounts??

?Proactively follow up on overdue balances (with charm and persistence)??

?Provide meaningful insights and recommendations to management??

?Escalate risks before they become problems??

Payment Reconciliation**?**

Where precision really counts:?

?Allocate payments accurately and resolve discrepancies??

?Investigate unallocated payments and?request?journal?corrections?where needed??

?Collaborate across teams to ensure everything balances ? beautifully??

Customer Service & Relationship Management**?**

Firm but fair ? always:?

?Act as the primary contact for customer queries??

?Resolve issues efficiently while keeping stakeholders informed??

?Distribute clear and?accurate?statements??

?Build strong relationships that make collections smoother (and less awkward)??

Promotional Management**?**

Supporting sales without losing sight of the numbers:?

?Ensure?discounts?pull in correctly on sales orders as per the promotion??

?Manage availability of stock related to promotions?

Ensure all transactions are?accurate?and policy-compliant

What**?you?ll?need to bring to the table?**

?Grade 12 (NQF Level 4)??

?Financial Diploma or equivalent (NQF Level 5)??

?Ideal:?BCom Degree or similar??

??5?years in debtors/finance (bonus points for stock exposure)??

??3?years in customer-facing roles??

??2?years' experience?in ERP systems preferably Microsoft Dynamics 365?

What makes you a great fit**?**

?You?re?confident with ERP systems and financial processes??

?You understand credit risk ? and how to manage it proactively??

?You communicate clearly, even when the message is ?payment overdue???

?Your attention to detail borders on obsessive (in?a good way)??

?You can analyse data, spot trends, and suggest smarter ways of working??

?You?re?not afraid to challenge inefficiencies and improve processes??

?You?re?comfortable guiding clients through systems like the Montego Portal?

Why Montego?****?

Montego Pet Nutrition, a family business?established?in 2000 in the Karoo, is the leading independent pet food manufacturer in the African Market. As a pioneer in pet care, we have always been passionate about bettering pets,?people?and the planet. For 25 years, our genuine love of pets has been at the heart of our business and supports our brand promise of ?Better Every Day?. Today, pet owners in more than 20 countries across five continents trust us to produce world-class products with the health and wellbeing of pets in mind.?