Admin Coordinator – Client Experience & Venue Operations

Admin Coordinator – Client Experience & Venue Operations

Onder Engele Venue (Pty) Ltd | Brits, North West

R6,000 per month | Tuesday–Friday | 9:00am–4:00pm | Part-time | On-site | 3-month probation

Start your career in weddings, hospitality and client experience.

Onder Engele is a boutique wedding venue in Brits, creating beautiful and personal wedding experiences through exceptional service, attention to detail and a team that genuinely cares about our couples.

We are looking for a warm, organised and highly reliable Admin Coordinator to join our small team.

No wedding experience required

You don’t need previous wedding or events experience. We will teach you our systems, processes and the wedding industry.

What we do need is someone who is quick to learn, highly teachable, accurate, consistent and comfortable working at a fast pace.

You should naturally notice details, follow instructions carefully and think ahead about what needs to happen next.

What you’ll do

• Communicate with couples by email, WhatsApp and phone
• Help arrange consultations and venue viewings
• Keep client information, documents and wedding details organised
• Track follow-ups, contracts, payments and important information
• Update spreadsheets and digital systems
• Prepare checklists, reminders and client documents
• Keep the team informed and make sure nothing gets forgotten
• Assist with supplier and wedding administration
• Identify potential problems or missing information before they become issues
• Support the team in preparing for upcoming weddings

You will receive training and guidance as you learn the role.

What we’re looking for

Essential:

• Matric / Grade 12
• Fully bilingual in English and Afrikaans, spoken and written
• Fast, accurate typing
• Fast and confident computer use
• Comfortable working on Apple / macOS
• Comfortable learning new software and systems
• Able to follow exact instructions and established processes
• Highly organised and detail-oriented
• Reliable, consistent and punctual
• Able to work quickly while maintaining accuracy
• Proactive and able to anticipate problems and needs
• Professional, warm and confident with clients
• Willing to learn, accept feedback and improve
• Reliable transport to and from the venue

Previous experience in administration, customer service, hospitality, retail, events or sales is advantageous, but not required.

What matters most

We are looking for someone who is:

Warm. Reliable. Teachable. Fast. Accurate. Organised. Proactive.

You don’t need to know everything when you start.

But you must be willing to learn quickly, follow the system, take responsibility and consistently perform to a high standard.

What we offer

• R6,000 per month
• Tuesday–Friday, 9:00am–4:00pm
• Four-day working week
• Part-time, on-site position
• Three-month probation
• Training and mentorship
• Laptop and required systems provided
• Practical experience in weddings, hospitality and client experience
• Opportunity to grow within the business

Career growth

The right person can grow from:

Admin Coordinator → Client Experience Assistant → Client Experience Coordinator

As you develop, there may be opportunities to take on greater responsibility in client coordination, supplier communication, wedding logistics and venue operations.

Why this role matters

Our couples trust us with one of the most important days of their lives.

Every message, document, follow-up and detail matters.

Your job will be to help make sure couples feel cared for and the team knows what is happening — with nothing important falling through the cracks.

If you are looking for an opportunity to learn, prove yourself and build a career in weddings and hospitality, we’d love to hear from you.

Working details

Location: Onder Engele Venue, Brits, North WestHours: Tuesday–Friday, 9:00am–4:00pmEmployment: Part-time, on-siteSalary: R6,000 per monthProbation: 3 months

Occasional flexibility may be required for client appointments, venue viewings or operational requirements.

How to apply

Please apply through Indeed with:

• Your CV
• A short message explaining why you would like to work at Onder Engele
• A short answer to: What does excellent customer service mean to you?
• Details of any relevant experience
• Two contactable references, if available

Previous wedding experience is not required.

Only shortlisted candidates will be contacted.

Pay: R6 000,00 per month

Application Question(s):

• Are you fully bilingual in English and Afrikaans, including confident spoken and written communication in both languages?
• Do you have a completed Matric / Grade 12?
• Are you comfortable working on an Apple Mac / macOS and learning new computer systems quickly?
• How would you describe your typing ability?
• This role requires following systems and instructions very carefully. If you are given a detailed process for completing a task, what would you do?
• You have several tasks to complete, a client sends a WhatsApp message, and you notice an important detail may have been missed. What do you do first?
• This position is fast-paced and involves repetitive detail, deadlines and multiple tasks. How do you make sure you remain accurate when working quickly?
• Why are you interested in starting a career in weddings, hospitality and client experience, even though you may not have previous wedding-industry experience?
• This is an on-site position at Onder Engele Venue in Brits. The required working hours are Tuesday to Friday, 9:00am–4:00pm. Are you able to reliably travel to the venue on all four days and arrive ready to work by 9:00am, and do you have reliable transportation available for your regular commute?

Work Location: In person