Administration Clerk

Lewis Stores Pty (Ltd)

Cape Town, Western Cape

Salary not listedFull-time · Posted Yesterday

Administrative and clerical roles handle the day-to-day paperwork, scheduling and record-keeping that keep SA businesses running, and are a popular path for matriculants with strong organisation skills.

This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).

Job description

One of South Africa’s leading furniture and appliance retailers, has the following career opportunity for an individual with the necessary competence level, experience and drive.

We are inviting applications for the position of

EDC Administration Clerk (Specialised Collections Dept.)

_____________________________________________________________________________

Key Responsibilities:

To liaise with and attend to requests from Debt collection firms/attorneys (EDC’s), branches and Internal Departments
To investigate and resolve customer queries/complaints with feedback to EDC’s
To verify and submit EDC remittance for pay overs
To check EDC commission invoices and prepare for payment
To issue EDC’s with queries and or closure instructions via the CAS system
To update and maintain EDC Inbox, CAS Queries and Call Centre App.
To formulate proposed settlements to management for onward approval
To verify settled account status updated on both CAS and LIVE and issue closure instructions to internal departments.

Duties

Resolving queries dealing with:

Customers / EDC / Internal Departments and relevant stakeholders
EDC pay overs and queries
Client balances and account queries.
Payment and debit order refund queries.
Keep CAS database up to date
Draft paid up letters and detailed statements, alternative escalate to EDC
Resolve inbound client questions and queries

Key Requirements:

Grade 12
Proficient in MS Excel, Word and Outlook
Minimum 2 years experience in legal collections process
Strong telephonic skills
Good communication skills in order to professionally deal with people on all levels
High degree of accuracy
Methodical and detailed orientated
Ability to work independently as as part of a team
Able to plan and prioritize tasks
Good time management
Fluent in the English and Afrikaans language

E-mail your CV as application to [email protected]

Please indicate “EDC Administration Clerk” in the subject line of the email when applying.

Closing date: Monday 06/07/2026.

Only short-listed candidates will be contacted

The appointment will be made in accordance with the Company’s Employment Equity Requirements

Education:

High School (matric) (Required)

Work Location: In person

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Good to know

What does this admin job pay?

This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).

Do I need experience for admin jobs in Cape Town?

This admin role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.

How do I apply for this job?

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Found on Indeed · Posted Yesterday