Administrative Assistant South Africa

We are looking for a highly organized and detail-oriented Administrative Assistant to support our operations team by managing the permit research and submission process from start to finish. This includes researching permit requirements, communicating with U.S. government offices, coordinating with customers, submitting permit applications, and tracking projects through completion.

This is not a general administrative or data entry role. The work requires exceptional accuracy, independent judgment, and strong written and verbal communication skills in English. You will work directly with U.S.-based Operations Leads while communicating with government offices on behalf of customers.

What You'll Do:

• Research permit requirements using internal databases, AI tools, and direct government resources.
• Make outbound calls to U.S. government offices to verify requirements and follow up on permit submissions.
• Build and track permit-related tasks from start to finish.
• Coordinate with customers to collect required documents and information.
• Submit permit applications through government portals and handle follow-up questions.
• Maintain accurate and organized documentation throughout each project.

What We Are Looking For:

• At least 2 years of experience in an Administrative Assistant, BPO, Virtual Assistant, Operations, or similar administrative role.
• Strong English communication skills, both written and spoken. You will communicate with U.S. government offices and customers.
• High attention to detail. Small mistakes can have significant consequences.
• Organized and self-directed, with the ability to manage multiple open tasks independently.
• Comfortable using AI tools and understands when information should be verified manually.
• Reliable equipment: laptop or desktop with an Intel Core i5 processor or better, minimum 8GB RAM, stable internet connection with a backup option, and a noise-canceling microphone or headset.

Schedule And Compensation

• 40 hours per week, Monday through Friday.
• Night shift: 9:00 PM – 5:00 AM (local time, aligned with U.S. business hours).
• Independent Contractor position (no benefits or PTO).
• Pay: USD $3.50–$7.00/hour, depending on experience and location.

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