Administrative Officer: Support Services (Reception) (Permanent position)

A job opportunity exists for the right candidate in Western Cape

Employment Type: Permanent

Reference No: MHS438/2026

Location: Khayelitsha/Eastern Sub-structure Office, Chief Directorate: Metro Health Services

REMUNERATION

R 338 106 - R 398 277 per annum Annual salary plus service benefits (13th cheque, employer's contribution to the pension fund, housing and medical aid allowance).

STARTING DATE

7/24/2026 12:00:00 AM

CLOSING DATE

• PLEASE NOTE:

2026/08/07 17:00:00

EMPLOYMENT EQUITY

The Department of Health and Wellness is guided by the principles of Employment Equity. Candidates with disabilities are encouraged to apply and an indication in the regard will be appreciated.

Note: No payment of any kind is required when applying for any of the positions advertised by the Western Cape Government.

INHERENT REQUIREMENTS OF THE JOB

Valid (Code B/EB) driver’s license. After-hours availability to provide administrative support for shift staff.

MINIMUM EDUCATIONAL QUALIFICATION

Senior Certificate (or equivalent).

EXPERIENCE

Appropriate administrative and supervisory experience in reception.

DUTIES (KEY RESULT AREAS/OUTPUTS)

Co-ordinate registry services and folder management of the facility. Supervise, manage and develop reception administration including welcome helpdesk Clerk with regards to recordkeeping, complaints management, switchboard operation, folder hygiene and operating the patient registration system. Responsible for MVA claims, J88. Assist the Facility Manager and Line Managers with regards to the administrative management of the reception, records management, archiving and disposal and revenue generation. Assist with infrastructure, IT equipment and assets and submit daily statics. Manage HR functions, SPMS, training of subordinates, leave administration, duty rosters, overtime, and assist with Labour Relations.

COMPETENCIES (KNOWLEDGE/SKILLS)

Good communication skills. Strong leadership abilities to ensure correctness of work. Advance computer literacy (MS Word, Excel, Power point). PHCIS, appointment system and duplication reports. Extensive knowledge of Clinicom/PHCIS.

ENQUIRIES

Mr D. Grootboom (021) 360 5207

NOTE

No payment of any kind is required when applying for this post.

NOTICE TO ALL

Candidates must comply with the advertised appointment requirements of the post by the closing date and time of the advert.Candidates may be subjected to a competency test. No payment of any kind is required when applying for this post. As directed by the Department of Public Service and Administration, applicants must note that further checks will be conducted once they are shortlisted and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records and previous employment. All shortlisted candidates, including SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine the candidate’s suitability based on the post’s technical and generic requirements, and the other will be an integrity (ethical conduct) assessment.

• It will be expected of shortlisted candidates to be:
• available at the venue on the time and date as determined by the Department and
• bring along recently (not older than 6 months) certified copies of your Identity Document (ID), driver’s license (if applicable for the post), qualification and/or proof of registration at relevant statutory body etc. Failure to adhere to the aforementioned may lead to his/her application being disqualified and not further considered.