Administrator for a hotel

Role Overview

We are seeking a reliable, organised and professional Hotel Administrator to support the day-to-day administrative functions of a hotel based in Empangeni.

The successful candidate will provide administrative support to hotel management and operational departments, ensuring that records, documentation, communication and general office functions are maintained accurately and efficiently.

Key Responsibilities

• Provide general administrative support to Hotel Management.
• Maintain accurate filing systems, records and documentation.
• Capture and update information on hotel and administrative systems.
• Assist with staff documentation, attendance records, leave forms and timesheets.
• Prepare basic reports, spreadsheets and correspondence.
• Assist with invoices, purchase orders, supplier documentation and record keeping.
• Liaise with suppliers and service providers when required.
• Assist with stock and inventory administration.
• Support front office and reservations administration when necessary.
• Answer telephone calls and respond to general email enquiries.
• Coordinate meetings, appointments and administrative arrangements.
• Maintain confidentiality of employee, guest and company information.
• Assist management with general operational administration as required.
• Ensure administrative deadlines and reporting requirements are met.

Minimum Requirements

• Matric / Grade 12.
• Relevant certificate or diploma in Administration, Hospitality, Business Administration or a related field would be advantageous.
• Minimum 1–2 years' administrative experience.
• Previous experience within a hotel or hospitality environment would be advantageous.
• Good computer literacy, particularly Microsoft Word, Excel, Outlook and email.
• Strong written and verbal communication skills.
• Good numerical and record-keeping ability.
• Ability to work accurately with attention to detail.

Key Competencies

The ideal candidate should be:

• Highly organised and dependable.
• Professional and well presented.
• Able to communicate confidently with staff, guests, suppliers and management.
• Able to manage multiple administrative tasks and priorities.
• Comfortable working in a busy hospitality environment.
• Able to work independently and take initiative.
• Trustworthy and able to handle confidential information.
• Flexible and willing to assist across different areas of the hotel when required.

Working Environment

As the hotel operates within the hospitality industry, the successful candidate should understand that operational requirements may occasionally require flexibility regarding working hours, particularly during busy periods.

Ideal Candidate

This position would suit an energetic, hands-on administrator who enjoys working in a fast-paced environment and is looking to develop their career within the hospitality industry.

Pay: R4 703,06 - R12 000,00 per month

Work Location: In person