Administrator

About Us

Tsebo Beverages is seeking a highly organised and customer-focused Administrator to support the daily operations of the business. The successful candidate will be responsible for administrative coordination, financial recordkeeping, client service, inventory management, invoicing, and supporting operational activities to ensure the smooth running of the department.

This role requires an individual with strong financial literacy, excellent communication skills, and the ability to work effectively in a fast-paced environment while maintaining high levels of accuracy and customer service.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Administrative & Customer Service Support

• Log, monitor, and attend to client service calls and requests.
• Maintain professional and positive client relationships.
• Handle incoming calls, emails, and customer queries efficiently.
• Assign job cards and allocate tasks to operational teams.
• Prepare and update operational records, reports, and checklists.
• Assist with completing all administrative returns.
• Attend meetings and training sessions as required.

Financial Administration

• Process month-end billing accurately and within deadlines.
• Invoice tea station cost centres and clients.
• Prepare, collate, and distribute invoices and statements.
• Maintain financial records, databases, and filing systems.
• Assist with financial statement preparation and analysis.
• Ensure accurate financial reporting and recordkeeping.

Stock & Inventory Management

• Place orders with suppliers and track deliveries.
• Monitor stock levels and maintain inventory records.
• Conduct stock ordering and stocktaking activities.
• Ensure accurate recording of goods received and issued.
• Support stock rotation and secure storage practices.

Operational Support

• Assist with the day-to-day management of staff as the second-in-charge when required.
• Support the Manager with operational administration and take initiative in their absence.
• Foster effective communication and teamwork within the business unit.
• Ensure compliance with company procedures and safety requirements.

Skills and Competencies

• Excellent customer service orientation.
• Strong problem-solving and decision-making skills.
• Well-organised with strong attention to detail.
• Excellent communication and interpersonal skills.
• Strong planning and coordination abilities.
• Ability to negotiate, organise, delegate, and work under pressure.
• Enjoys working with people and building relationships.
• Able to work independently and as part of a team.
• Demonstrates integrity, accountability, and professionalism.
• Experience in financial administration, invoicing, billing, and statement reconciliation.
• Minimum 3–5 years' experience in an administrative role.
• Previous experience in a hospitality, catering, beverages, or services environment will be advantageous.

Qualifications

• Grade 12 – Essential.
• National Diploma or Certificate in Administration, Business Administration, or a related field – Advantageous.
• Advanced Microsoft Office/Excel training or certification – Advantageous