an IT Technician
Curro Holdings Ltd
Johannesburg, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Curro is an independent schooling provider that offers quality education from the early childhood development phase to Grade 12. Curro prides itself on providing an ethical, values-based environment and offers learner-centric, balanced, innovative and relevant curricula across schools.
Curro seeks to appoint an IT Technician (full-time) at Curro Aurora in Randburg to commence duties in August 2026
Vacancy Reference: 28478 .
Curro is an equal-opportunity employer, therefore preference will be given to EE candidates.
Key performance areas
Hardware Support
- Installation of hardware onsite and arrange with relevant team for setup remotely.
- Assessment of faulty hardware and determine if the hardware may be fixed onsite and troubleshoot.
- Arrange of hardware to be collected for repair.
- Conduct proactive maintenance of hardware.
- Build desktop/laptops to Curro specifications.
- Installation of new and replacement printers.
- Manage faulty hardware - Repair process (Laptops).
- Log hardware calls with third parties and arrange shipping where necessary.
- Liaise with suppliers to install equipment.
- End Point Device management: Laptops, Terminal, 2in1, Desktops
- Onboarding of devices as they arrive.
Software Support
- Installation of software including set ups, settings corrections etc.
- Provide basic training on the use of the software.
- Provide user access rights if required.
- Maintenance of software including running of patches and security updates.
- Outlook email configurations and support.
- Curro core applications support including MS Office 365.
Network Support
- Receipt of network switches and install, assess VLan and determine what needs to change or be fixed.
- Setting up of the network for the school.
- Network maintenance and troubleshooting to ensure uptime.
- Physical maintenance of network points and server rooms and IT related equipment
- Connectivity related problem identification
- Curro approved software management.
- VoIP Phones Physical support.
User and General IT Support
- Updates of assigned incidents, service requests and change management on prescribed internal or customer systems.
- Maintains SLA commitments for customers.
- Assisting in managing with 3rd party calls.
- Prescribes and follows internal and customer procedures.
- Completes daily checklist.
- Assist as may be required in project team activity.
Remote Support
- Providing of remote IT support to users.
- Troubleshooting of issues experienced by remote users.
- Check network functionality.
- Maintain efficient and effective connection between devices.
Qualifications, experience and skills
- Matric.
- 5 years relevant experience as an IT Technician
- 1 year qualification in IT/Computer Science.
- Industry certifications: A+, N+, modern desktop administration.
Closing date: 30 July 2026.
Read more about where you will work
PRESCHOOL | PRIMARY SCHOOL | HIGH SCHOOL
Please note that you will need to submit a comprehensive CV and copies of your qualifications and SACE registration (if applicable) as part of your online application.
P.S Please view your profile for progress on your application.
If you have not had any feedback from the school within two weeks of the closing date of this advert, accept that you were not successful for this position.
But don’t be dismayed, next time it might be you.
Due to the high volume of applications, only shortlisted candidates will be communicated with.
Curro reserves the right not to make an appointment.
NB: Please note that if you are found to apply for two or more positions that you do not qualify for in the least, you will be blocked from the system for 30 days. This is due to a large volume of applicants who are abusing the system.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Johannesburg?
Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Yesterday
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