Appointment Setter

Company Description

Remote Talent is an Australian-based virtual assistant and offshore staffing agency that helps businesses scale with high-quality, reliable talent from the Philippines and beyond. We specialise in sourcing, training, and managing dedicated VAs across admin, customer support, finance, marketing, and industry-specific roles including NDIS, healthcare, property, and trades.

Role Description

This is a part-time role focused on sales appointment setting to support a growing sales pipeline. The main job is making outbound calls to prospects, qualifying and booking appointments into the calendar, following up leads, and keeping accurate records of outreach and outcomes. It suits a confident, professional communicator with a strong phone manner who is organised and target-driven.

Role Details

Position

Appointment Setter VA

Hours

Part-time, 20 hours per week

Location

Remote — South Africa based

Reporting To

Director

Key Responsibilities

Appointment Setting & Outreach

• Make outbound calls to prospects and leads to set appointments
• Book qualified appointments into the calendar
• Work from a script to pitch and qualify consistently
• Represent the business professionally on every call

Lead Follow-Up & Pipeline

• Follow up on leads to move them toward booked appointments
• Confirm and remind prospects of upcoming appointments
• Support the sales pipeline with consistent outreach
• Reschedule and re-engage leads as needed

Records & Reporting

• Keep accurate records of outreach and outcomes
• Log calls, bookings, and follow-ups in the system
• Track activity and report on results
• Maintain organised, up-to-date records

Skills & Experience

Required

• Confident, professional phone manner (essential)
• Strong, professional English, spoken and written (essential)
• Comfortable making high volumes of outbound calls
• Able to qualify leads and book quality appointments
• Organised, with reliable record keeping and follow-up
• Self-motivated and target-driven

Desirable

• Experience in sales, appointment setting, or outbound calling
• Familiarity with CRM and calendar or booking tools
• Experience following up and re-engaging leads
• Comfortable working to booking targets