Appointment Setter

About Worldwide VA

Worldwide VA partners with carefully selected UK businesses to provide high-quality remote professionals across the property, professional services, and operational sectors.

We specialise in matching talented South African professionals with established UK companies, creating long-term partnerships that benefit both our clients and our team members.

We believe in investing in our people through structured onboarding, ongoing training, regular support, and genuine opportunities for career development. Our culture is built on trust, accountability, transparency, and collaboration, ensuring every team member feels valued and empowered to succeed.

If you're looking for a stable remote career with a supportive employer that values your contribution and encourages professional growth, we'd love to hear from you.

About the Role

We are looking for a confident, proactive, and results-driven Appointment Setter to join one of our UK clients.

This role is responsible for generating qualified appointments for a busy sales and lettings team through outbound prospecting, lead qualification, and relationship building. You will be the first point of contact for many prospective clients, helping to identify opportunities and schedule appointments that contribute directly to the growth of the business.

This is an excellent opportunity for someone who enjoys speaking with people, thrives on achieving targets, and wants to build a long-term career in a professional remote environment.

Title: Appointment Setter (Part-Time, Remote)

Location: Remote (South Africa)

Working Hours: Monday to Friday, 08:30am to 1:30pm (UK Time)

Employment Type: Contract - Part-Time

Salary: R9,500 to R10,500 per month (before tax deductions), depending on experience

Key Responsibilities

Lead Generation & Prospecting

Conduct outbound calls to prospective clients.

Identify and engage with key decision-makers.

Follow up on enquiries, marketing campaigns, and prospect lists.

Build and maintain a strong pipeline of potential opportunities.

Research prospective clients and identify new business opportunities.

Appointment Setting

Qualify prospects against agreed criteria.

Schedule appointments for the sales and lettings team.

Confirm appointments and ensure all details are accurately recorded.

Send follow-up communications and appointment reminders where required.

CRM & Administration

Maintain accurate and up-to-date CRM records.

Track all prospect interactions and sales activities.

Record detailed notes from conversations.

Update lead statuses and manage follow-up tasks.

Produce basic activity and performance reports as required.

Relationship Building

Build positive relationships with prospective clients.

Represent the business professionally at all times.

Develop a strong understanding of the company's services and value proposition.

Maintain consistent communication with prospects throughout the sales process.

Experience & Skills Required

Essential - Previous experience in appointment setting, telesales, lead generation, business development, or a similar outbound sales role.

Excellent verbal and written English communication skills.

Confident and professional telephone manner.

Strong organisational and time management skills.

Ability to work independently and manage daily activity targets.

Experience using CRM systems.

Strong internet research and prospecting skills.

Comfortable working in a target-driven environment.

Desirable

Experience working with UK-based estate agencies.

Experience within property, recruitment, professional services, or outsourced support sectors.

Personal Attributes

We are looking for someone who is:

Self-motivated and target-driven.

Positive, resilient, and proactive.

Professional and confident when communicating with clients.

Highly organised with excellent attention to detail.

Reliable and accountable.

Comfortable speaking with senior decision-makers.

Able to work effectively in a fully remote environment.

Home Office Requirements

As this is a fully remote position, applicants must have the following equipment and working environment:

Windows 11 computer with a minimum Intel i5 processor and 16GB RAM (less than three years old).

Second monitor.

Professional noise-cancelling headset suitable for client communication.

Stable fibre internet connection with minimum upload and download speeds of 50 Mbps.

Active and up-to-date antivirus software.

UPS (Uninterruptible Power Supply) or alternative backup power solution.

A quiet, professional home office free from excessive background noise and interruptions.

Applicants who do not meet these minimum home office requirements may not be considered for the role.

Declaration

By applying for this position, you confirm that all information provided as part of your application is accurate, complete, and truthful.

Worldwide VA reserves the right to verify employment history, qualifications, references, and any other information provided during the recruitment process. Any false, misleading, or intentionally omitted information may result in your application being withdrawn or, where discovered after employment has commenced, may lead to disciplinary action, including termination of employment.