Area Manager - Retail Security (Parow)

About Us

Thorburn Security is looking for a highly motivated employee to serve as a Area Manager, with specailist retail and warehouse sites expertise.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Organize and oversees all security operations, command security personnel, develop and implement

policies and procedures to maintain security standards, demonstrate excellent surveillance and emergency

skills, strong commitment to security rules and knowledge of all hazards and threats to safety withiin retail environment.

Execute client site operating proccedures as per risk protection requirements

Developing and implementing security policies, protocols and procedures

Controlling budgets for security operations and monitoring expenses

Recruiting, training and supervising security officers

Attend parades, staff and client meetings

Plan and coordinate security operations for specific sundry events & SLA requirements

Coordinate staff when responding to emergencies and alarms

Review reports on incidents and breaches

Investigate and resolve issues

Direct Wages Labour Management control

Contract Revenue contribution and Overhead control

Effective logistical control and allocation of equipment, uniform, site assets, communication and patrolling tools, supervisory fuel, and security systems

Effective site visits, inspections, audits, toolbox talks, health and safety with compliance control.

Effective analysis of staff turn aligned to contract allocation, PRP device, biometric enrolment, clocking and rostering

Effective management of costs in overtime, averaging, relievers

Supervision and Training and Development

Conduct regular pay query investigations, feedback and resolution, cnduct regular corrective disciplinary actions, performance assessments and give corrective feedback on all subordinates

Maintain serious misconduct hearings, incapacity sick leave and poor performance aspects in accordance with code of conduct

SOP and compliance with PSIRA and Legislation (i.e. dog handlers) at the site

Skills and Competencies

High financial & business acumen, negotaition and influence - solid understanding of budgeting and statistical data analysis

Excellent Language proficiency and computer literacy - intricate working knowledge of MS Office package

Sound Retail Risk security and distribution centre experience

Corporate investigations and Loss prevention SOP procedures to reduce risks

3-5 Years management and supervision experience in DC's and retail

Excellent knowledge of security protocols and procedures - outstanding organizational and leadership skills

Ability to manage a team

Training and Recruitment skills

Emergency response and alarm systems skills

Investigation and report writing skills

Qualifications

PSIRA Grade A

Matric/Grade 12

Tertiary Qualification in Security Management is advantageous

Proven experience in client centric public ralations and conflict handling as security manager

Experience using relevant technology and equipment (e.g. CCTV, alarms, fire-detection)

Experience in reporting and emergency response planning

Valid Driver’s licence and own vehicle