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Area Manager : Riemland

Pep

Other, Free State

Salary not listedFull-time · Posted Yesterday

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

PURPOSE OF POSITION: To be a servant leader, promoting sales, reducing stock losses, managing stock, leading and growing a team of Dynamos, and to maintain a low-cost culture in order to meet business goals.

RESPONSIBILITIES:

  • Increase sales by focusing on exceptional customer service and world-class store standards, maintenance of the store image, presentation and promotion of stock, stock management, promotional implementation, and correct pricing of products according to our price image guidelines within the area.
  • Stock loss is minimized by having a healthy culture and following security measures, stock, and cash handling procedures within the area.
  • Manage a low-cost business according to the company's low-cost culture by driving efficiencies in the area.
  • Ensure administrative duties within the stores are done on time, every time according to the company guidelines. Together with overseeing your own area admin as required.
  • Leading a dynamic team of Dynamos - taking responsibility for team training, coaching, and performance within a Sikhula KunYe company culture.
  • People Management by overseeing all aspects of the areas’ people support function.

JOB REQUIREMENTS:

  • Grade 12.
  • Relevant tertiary education - a degree/diploma in a business/retail-related field would be an advantage.
  • Ideally, 3-5 years experience in a retail environment within a leadership/managerial role.
  • Computer Literate. (Microsoft and/or Google GSuite - will be an advantage).
  • Valid Code 8 manual driver’s license with a willingness to travel extensively.

ATTRIBUTES REQUIRED:

  • A passion for retail is essential to deliver a world-class customer experience.
  • Demonstrate integrity and willingness to go the extra mile.
  • Confident, with very strong interpersonal, communication, and leadership skills with the ability to give recognition, support, and direction to a team of Dynamos.
  • Strong Managerial capabilities with the ability to plan, lead, organise and control. Take decisions and be able to solve problems.
  • Comfortable working under pressure in a fast-paced environment. Willing to work retail hours

CLOSING DATE: 31 JULY 2026

Please note: Internal Development Pool Candidates will be given preference.

PEP strives for equal opportunity in terms of Employment Equity guidelines.

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Other?

Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted Yesterday

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