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Assistant Branch Manager

SA Metal Group (Pty) Ltd

Cape Town, Western Cape

Salary not listedFull-time · Posted Today

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

JOB DESCRIPTION

The Assistant Branch Manager focuses on assisting and supporting the Branch Manager with the planning and managing of the branch’s operations and staff.

The Assistant Branch Manager, with the guidance of the Branch Manager, is responsible for leading a team to ensure that operational requirements are met. Compliance with the Second Hand Goods Act, maintaining good customer relations, and acting with integrity are crucial for this role. The Assistant Branch Manager must be able to manage the branch on his / her own if necessary.

Responsibilities will include, but are not limited to:

  • Ensuring all operational processes and procedures are strictly followed
  • Maintain good customer relations and ensuring customer satisfaction
  • Ensuring that the scrap metal is purchased at the correct grade
  • Ensuring records are updated and reconciled accurately for all items purchased and dispatched
  • Ensuring Company policies and procedures, and health & safety regulations are adhered to
  • Lead and supervise a team in order to achieve operational requirements
  • Motivating staff on a continuous basis.
  • Ensuring that assistants thoroughly inspect scrap to be purchased
  • Ensuring that the requirements of the Second-hand Goods Act are complied with when buying scrap by accurately recording all information required under the Act
  • Following clear and reasonable instructions from managers

Applicants must have the following qualifying criteria:

  • Minimum Grade 12 or equivalent

Computer proficiency in Microsoft Word, Excel and Outlook

  • Good numeracy skills
  • Good communication skills
  • Fluent in English
  • Ability to work quickly and under pressure
  • At least 3-5 years applicable managerial experience
  • Valid driver’s license and own reliable transport

Qualifying Attributes:

  • Self-motivated, accurate, goal orientated and attention to detail.
  • Eager to learn and develop.
  • Able to analyse and implement verbal and written instructions.
  • Ability to multi-task and manage a demanding workload in a pressurised environment.
  • Ability to work independently and within a team.
  • Ability to meet deadlines and deliver results (time management).
  • Strong sense of integrity and honesty

Job title: Assistant Branch Manager

Reporting to: Operations Manager & Branch Manager

Job type: Permanent position

Benefits include:

· Provident fund

· Medical aid

· Life cover at 4 x annual salary

· Funeral cover

· 15 x paid leave days per annum

· Long service leave after five years of employment

Standard hours

07h30–17h00: Monday – Thursday

07h30–16h00: Friday

May be required to work overtime as per operational requirements

Work Location: In person

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Cape Town?

Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted Today

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