Assistant HR Manager (Retail)
nan
Port Elizabeth, Eastern Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Job brief
We are looking for a Assistant Retail HR Manager to oversee our store’s HR and recruiting procedures, from attracting and hiring candidates to evaluating and motivating employees.
Retail HR Manager responsibilities include posting effective job ads on job boards and social networks, setting up performance evaluation programs and keeping track of important metrics
Experience in a HR role and are familiar with labor legislation that applies to retail staff, food industry
Ultimately, you will ensure we attract, hire and retain qualified employees for our store.
Responsibilities
- Forecast hiring needs, particularly at peak seasons
- Design and post job ads to attract qualified candidates for in-store junior and senior positions
- Calculate and report on employee turnover rates (monthly, quarterly and annually)
- Plan attractive compensation and benefits packages to increase retention
- Onboard and train new hires
- Track key recruiting metrics like cost-per-hire and source of hire
- Manage payroll considering overtime, flexible schedules and seasonal employment
- Train team leaders on performance evaluation techniques
- Liaise with college career offices to inform graduates about internships and junior positions
- Use social networks to showcase our company culture and build a strong employer brand
- Maintain physical and digital employee records
Requirements and skills
- Work experience as an HR Manager, preferably in the retail industry
- Hands-on experience with sourcing and evaluating candidates for various levels
- Good understanding of labor legislation including regulations about flexible types of employment
- Knowledge of payroll systems and HR databases
- Excellent communication and problem-solving skills
- BSc/Diploma in Human Resources, Organizational Psychology or similar field
Ability to commute/relocate:
- Port Elizabeth, Eastern Cape: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma (Preferred)
Experience:
- HR in retail sector: 2 years (Preferred)
License/Certification:
- drivers licence (Preferred)
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Port Elizabeth?
Many customer service roles in Port Elizabeth are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 1 weeks ago