ASSISTANT INFORMATION SPECIALIST
Advtech
Pretoria, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Join Our Team at IIE Rosebank International
The Independent Institute of Education, Rosebank International, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 43 000 students nationwide.
As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.
Join us on our journey of shaping futures!
Job Purpose:
To develop and manage collections of recorded material and the delivery of information services to users. Library collections can include books, journals, newspapers, pamphlets, manuscripts, maps, films, sound recordings, microfilms, CD-ROMs, e-books, e-journals, and databases. The position also supports research and research practice for both students and Online Students. Promote intellectual integrity and ethical scholarship
Duties & Responsibilities:
- Assist in running of circulation desk (issuing, renewal & returning book loans)
- Daily handling of newspapers (including scanning and clippings)
- Daily handling of journals
- Daily shelving and shelf reading
- Check that all equipment (computers, printer, copier) is functional
- Assist in updating of notice boards
- Assist in preparing and mounting Information Centre displays
- Assist students with using computers
- Conducts Information literacy workshops for students
- Help students with OPAC searches
- Always ensure that Information Centre is neat and professional
- Provides clerical support to the Information Specialist e.g., photocopying handouts, helping during workshops, checking subject guides and database worksheets
- In addition to these typical duties, may perform other duties as assigned and required.
Minimum Requirements:
Qualifications
- Bachelor’s Degree in Library and Information Science
Experience
- Minimum of 1-year working experience in a relevant field, preferably academic Information Centre
Key Competencies
- Strong organisational and administrative skills
- Wide general knowledge of Problem-solving skills
- Attention to detail
- Ability to work under pressure and meet deadlines
- Commitment to excellent customer service
- Analytical and report writing skills.
- Work outside normal office hours
Enquiries:
For enquiries, please feel free to contact Durban Campus HRO at 031- 3015212.
Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Pretoria?
Many customer service roles in Pretoria are open to candidates with little or no experience. Read the listing for its exact requirements.
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