Assistant Manager
Vida E Café
Pretoria, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Assistant Manager – Vida e Caffè Gateway Centre
Job Type: Full-time | Location: Gateway Centre, Pretorius Street, Pretoria, Gauteng Pay: R7,000 – R7,500 per month (base salary)
About Us
Vida e Caffè Gateway Centre is looking for an experienced, hands-on Assistant Manager to help lead our team and deliver the vibrant, high-quality coffee experience Vida is known for.
Responsibilities
- Support the Store Manager with daily operations, opening/closing procedures, and shift coverage
- Supervise, coach, and motivate baristas and shift staff
- Ensure every drink and food item meets Vida’s quality standards
- Manage cash handling, register reconciliation, and stock/inventory ordering
- Assist with staff scheduling to meet business needs
- Train new hires on drink recipes, equipment, and store standards
- Maintain store cleanliness and health/safety compliance
- Handle customer feedback and resolve issues professionally
- Act as manager-on-duty when the Store Manager is off-site
Qualifications
- At least 3 years of experience in a coffee shop or food service environment, OR 1+ years in a managerial/supervisory role
- Strong communication, leadership, and customer service skills
- Ability to work mornings, weekends, and holidays as needed
- Comfortable with cash handling and basic inventory management
- Food handler’s certification (or willingness to obtain one)
- A genuine passion for coffee and hospitality
Benefits
- Employee discounts on Vida e Caffè products
- Flexible scheduling
- Growth opportunities into store management
Pay: R38,00 - R40,00 per hour
Education:
- High School (matric) (Preferred)
Experience:
- coffee shop or food service environment: 1 year (Required)
Location:
- Pretoria, Gauteng (Required)
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Pretoria?
Many customer service roles in Pretoria are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted Today