Assistant Operations Manager

Employer (BPO): WKD Enterprise’s Client Campaign: FP Global

Position: Assistant Operations Manager

Start Date: 03 August 2026

Employment Type: Permanent Training Period: 1 month

Basic Salary: R18,000 per month after successful completion of training.

WKD Enterprise’s is a business process outsourcer (BPO) partner supporting FP Global plus CX International, promoting a collaborative, flexible and fast-growing environment with opportunities for career growth and massive expansion. The campaign uses modern technologies including AI-enabled workflows.

- The campaign also includes a cryptocurrency-based rewards system tied to the U.S. Dollar which is the world's first system for generating coins without trading or investments.

- Duties of Role Maintain a high standard of business representation.

- Address staff misconduct where authorized and promote a healthy work environment in-office and remotely.

- Maintain a departmental headcount target of up to 1,500 employees, subject to business requirements.

- Manage conflict and resolve operational matters efficiently.

- Participate in recruitment, onboarding, disciplinary and termination processes in accordance with company policy and labour law.

- Assist with staff training, upskilling and other ad hoc operational duties.

- RequirementsWillingness to learn all concepts, systems and processes.

- Good computer and mobile navigation skills.

- Demonstrate leadership qualities.

- Treat all colleagues and subordinates with respect.

- Maintain a suitable remote workspace with a reliable internet connection and laptop/cellphone when required.

- Remain responsive and contactable during working hours and when reasonably required.

- You will be required to work between the hours of:

9am – 6pm

Monday to Friday

Pay: R15 000,00 - R18 000,00 per month

Work Location: Remote