Assistant Operations Manager

Closing Date 2026/07/22

Reference Number SHO260713-7

Job Title Assistant Operations Manager

Job Type Full Time

Location - Country South Africa

Location - Province Western Cape

Location - Town or City Brackenfell

Purpose of the Job Join Shoprite Group as an Assitant Operations Manager, playing a vital role in assisting the Operations manager to drive productivity, service excellence, stock integrity, compliance, cost management, and team leadership within our dynamic distribution centre. This position requires expertise in operational supervision, logistics coordination, and performance optimisation to ensure seamless daily operations that meet customer demands and uphold stringent business standards. Candidates with proven skills in warehouse management systems, supply chain logistics, and staff supervision will thrive in this role. Embrace the opportunity to contribute to Africa's leading retailer, gaining exposure to innovative operational practices and a career-enhancing environment committed to excellence and growth.

Job Advert Details

Job Category Logistics

Job ObjectivesOperational Management

Ensure operational efficiency and productivity targets are achieved.

Ensure adherence to company policies, procedures, and operational standards.

Support the implementation of continuous improvement initiatives.

Receiving

Oversee the accurate and timely receiving of stock.

Monitor receiving processes to minimize stock losses and discrepancies.

Stock Control

Maintain stock accuracy and integrity within the warehouse.

Ensure regular stock investigations are conducted.

Identify and address stock variances and operational risks.

Order Picking and Checking

Implement corrective actions where service levels are not achieved.

Loading and Dispatch

Monitor compliance with transport, food safety standards, and temperature setpoints.

Engaging with the planning department regularly to communicate any changes.

Equipment Returns & Packaging Department

Manage crate control and accountability processes.

Ensure accurate processing and reconciliation of crates & equipment.

Accurate and systemmtic issuing of crates to farmers and the DC.

Investigate and resolve discrepancies, complaints, & GRV/Invoice errors.

Production & FlowerCo Department

Support production planning and execution to meet customer demand.

Monitor production efficiency and identify improvement opportunities

Enforce document control at all times of all products moving in & out.

People Management

Lead, coach, motivate, and develop shift.

Manage employee performance in line with company standards.

Ensure employee attendance and productivity standards are maintained.

Apply disciplinary procedures fairly and consistently when required.

Health, Safety and Compliance

Promote safe working practices throughout the operation.

Ensure all operational audits and compliance requirements are achieved.

Support food safety and quality management initiatives.

Qualifications* Grade 12 (Matric) essential.

• Relevant tertiary qualification in Supply Chain, Logistics, Operations Management, Business Management, or related field will be advantageous.

Additional Requirements

• Valid driver's license.
• Own reliable transport.
• Ability to work shifts, weekends, and public holidays when required.
• Reliable attendance record.
• Consistent track record of satisfactory job performance and professional conduct.

Experience* Minimum 3–5 years' experience within a warehouse, logistics, or distribution environment.

• Proven management experience within operational/distribution functions.
• Experience in fresh produce, fruit and vegetables, or FMCG & Supply Chain environments is advantageous.

Knowledge and SkillsKnowledge

• Sound understanding of warehouse and distribution operations.
• Strong fruit and vegetable product knowledge.
• Knowledge of stock control and inventory management principles.
• Good understanding of employee relations and disciplinary procedures.
• Knowledge of Food Safety & HACCP standards & requirements.
• Strong leadership and experience in the outbound operation (Picking, Dispatch & Logistics)
• Knowledge of health and safety requirements within a warehouse environment.

Skills and Competencies

• Leadership and people management skills.
• Planning and organizing abilities.
• Strong problem-solving and decision-making skills.
• Effective communication and interpersonal skills.
• Results-driven and performance-focused.
• Attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Computer literacy with proficiency in Microsoft Office and operational systems.

Policy Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.