Associate - Learning and Development 5A

Associate - Learning and DevelopmentReady to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Assist in designing, developing, and delivering training programs and materials; • Coordinate training sessions and workshops for employees at all levels; • Conduct needs assessments to identify learning gaps and develop appropriate learning solutions; • Evaluate training effectiveness and make recommendations for continuous improvement; • Collaborate with subject matter experts to ensure content relevance and accuracy; • Maintain training records and manage learning management systems; • Stay updated on industry trends and best practices in learning and development. • Assist in designing, developing, and delivering training programs and materials; • Coordinate training sessions and workshops for employees at all levels; • Conduct needs assessments to identify learning gaps and develop appropriate learning solutions; • Evaluate training effectiveness and make recommendations for continuous improvement; • Collaborate with subject matter experts to ensure content relevance and accuracy; • Maintain training records and manage learning management systems; • Stay updated on industry trends and best practices in learning and development.Qualifications

Bachelors - HR/Industrial Relations, Bachelors - Human Resource Management, Bachelors - Psychology, Masters - Business Administration, Masters - Human Resource ManagementCertifications

Certified Instructional Designer - KPMGKPMG, Certified Professional in Learning and Performance Certification (CPLP) - SC. Stefconsult SRLSC. Stefconsult SRL, Sourcing Certification (Elearning ) - Indian Institute of Technology, MadrasIndian Institute of Technology, MadrasRequired Skills

Agile Methodology, Change Management, Content Management, Inclusion, Learning and Development (L&D), Microsoft Office, People Leadership, StorytellingLanguage

English (Required)Language Proficiency -

Proficient - C2Additional Job Location -

Job Type

Fixed Term (Fixed Term)Job End Date

2027-10-31Master Skill List -

Learning and DevelopmentRemote Type -

HybridWork Shift -

Regular ( Learner) (South Africa)Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.

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