ATM Recon Clerk

Purpose of the role: To ensure the accurate, timely and effective execution of all ATM reconciliation activities within the Cash Centre. The role is responsible for conducting daily reconciliations, verifying control documentation and cash records, identifying and investigating discrepancies, and ensuring that all reconciliation issues and required feedback are reported to Head Office within the prescribed timeframes.

Key Performance Areas: (not totally inclusive):

• Planning and Management reports
• Investigations and feedback
• Operational support function
• Client Service and Liaison between the various parties
• Assistance to settlements and branches
• Administration [General, Personnel and Logistical]
• Daily checking the ATM 200 system using controls sheets, including EOD and running of reconciliation reports.
• Liaising with head office coordinator and driving resolution on reconciliation issues.
• Ensure the integrity of all information required for planning and management by regularly executing control procedures and by verifying reconciliation’s and analyses before onward transmission.
• Participate in the regional strategic planning and develop your own project planning, derived from the global divisional strategies.
• Develop and implement control mechanisms to support action plans and programmers defined to achieve the strategic goals.
• Liaising with branch manager/counting house to resolve any reconciliations issues.
• Develop a growth strategy for your division through:
• An action plan for the retention of every client in your project.
• Keep abreast of developments in the Security Industry in order to add value to planning sessions with a view to supplying services.
• Ensure that the necessary Operational Procedures and directives are in place and the induction training thereof.

Minimum Requirements:

• A proven understanding of the reconciliation process with analytical inclination
• Good MS Excel, Word and Outlook skills
• Good administrative skills and discipline
• People Skills
• Be able to manage effectively to work towards daily deadlines
• Instituting corrective action where necessary.
• Reviewing the standard charges to ensure that all services rendered are being invoiced.
• Establishing whether terminated services is no longer being invoiced with a view to eliminating Credit Notes in your Branch.

Other personality attributes:

• Interpersonal skills
• Communication
• Customer Focused
• Analytical and critical thinking skills
• Customer focused
• Team player

Core Competencies:

• Planning
• Leadership
• Organisational skills
• Control

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.