Automotive After Sales Manager

nan

Other,

Salary not listedFull-time · Posted 4 days ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

A National brand is looking for an Automotive After Sales Manager for the KwaZulu-Natal based in Hillcrest.

Requirements:

Strong Mechanical Knowledge
Minimum 2 years managerial experience as a after sales manager in the motor industry.
Must have own reliable transport.
Must be well-presented and able to communicate in English and Afrikaans.
Honest and reliable.
Strong leadership skills.
Plan and manage operational policies and strategies .
Delegate responsibilities to other managers to meet company goals.
Ensure that the required statistical reporting is completed and disseminated as appropriate.
Oversee and take responsibility for quality control and performance management.
Direct recruitment and training processes in response to company requirements
MUST have a valid Driver’s License.

Duties:

Strong people skills, customer service ability, Relationship Management skills required.
Training, and managing Franchisee’s and their employees.
To Develop, Execute, and manage service and parts process to increase productivity and profitability of Aftersales.
Handling of complaints and warranty cases.
The provision of advice on any arising questions and the recommendation of upselling services
Ensure the overall satisfaction of a company’s customer.
Good communication skills and attention to detail

Working hours

Mon to Friday 7.00am to 17.30pm

Saturday 8am till 1pm

Job Types: Full-time, Permanent

Ability to commute/relocate:

Hillcrest, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Other?

Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Indeed · Posted 4 days ago