Role Purpose

The Backup Systems Administrator is responsible for the day-to-day administration, monitoring, maintenance and continuous improvement of Lesaka Technologies’ enterprise backup and recovery environment. The role ensures business-critical systems and data remain recoverable, disaster recovery requirements are met, and backup controls remain compliant with internal policies and audit requirements.

Key Responsibilities

Backup Platform Administration

• Own and administer the enterprise backup environment end to end.
• Administer and maintain the Veeam Backup & Replication platform.
• Maintain backup configuration standards, job scheduling and platform documentation.

Monitoring & Recovery

• Monitor daily backup jobs and investigate failures promptly.
• Perform backup restores and respond to recovery requests from the business.
• Maintain accurate logs of restore activity and outcomes.

Retention, Storage & Disaster Recovery

• Manage retention policies, offsite backups and storage capacity planning.
• Perform disaster recovery testing on a scheduled basis and maintain up-to-date DR documentation.
• Identify and escalate capacity or recoverability risks before they impact the business.

Compliance & Audit Support

• Support SOX ITGC evidence collection and respond to audit requests relating to backup controls.
• Maintain documentation that demonstrates backup and restore controls are operating effectively.
• Assist in remediating audit findings relating to backup and recovery processes.

Collaboration & Continuous Improvement

• Identify automation opportunities to reduce manual effort and improve reliability.
• Collaborate with Infrastructure, Risk & Compliance and Cyber Security teams on shared controls and improvement initiatives.
• Provide guidance and handover documentation to support backup cover arrangements.

Minimum Qualifications

• A relevant IT or Computer Science diploma or degree, or equivalent demonstrable experience.
• Veeam certification (VMCA / VMCE) or equivalent is advantageous.
• Infrastructure or storage-related vendor certifications are advantageous.

Experience Required

• A minimum of 3 years’ experience administering enterprise backup and recovery platforms.
• Hands-on experience with Veeam Backup & Replication or a similar enterprise backup solution.
• Experience supporting disaster recovery testing and documentation.
• Experience working in a regulated or highly controlled environment is advantageous, ideally financial services, fintech, banking or payments.
• Exposure to SOX, ITGC or similar control-based audit environments is advantageous.

Technical Competencies

• Strong working knowledge of Veeam Backup & Replication administration.
• Understanding of backup retention, offsite/replication strategies and storage capacity management.
• Practical experience with disaster recovery testing methodology.
• Understanding of server, virtualisation and storage infrastructure as it relates to backup design.
• Ability to troubleshoot and resolve backup job failures efficiently.
• Ability to compile clear, accurate audit evidence and control documentation.

Behavioural Competencies

• High sense of ownership and reliability given the business-critical nature of the role.
• Methodical and detail-oriented, particularly when investigating failures or preparing audit evidence.
• Calm and decisive under pressure during recovery situations.
• Proactive in identifying risks to recoverability before they become incidents.
• Collaborative and communicates clearly with cross-functional teams and auditors.
• Willing to support and document processes so cover arrangements remain effective.

Why This Role Is Important

The Backup Systems Administrator safeguards Lesaka’s ability to recover its data and systems when things go wrong. In a business where transactional accounts, payments and financial products depend on data integrity, this role is fundamental to operational resilience, regulatory compliance and the trust the business and its customers place in Lesaka’s technology platform.