Bakery/Administration Assistant

Job Summary

The Bakery Administrator is responsible for executing day-to-day administrative tasks including processing customer orders, tracking inventory, invoicing, managing supplier relations, and assisting with basic financial reporting. You would also have a good understanding of baking and procedures in a bakery environment. This role requires a highly organized individual with sharp attention to detail, strong data-entry skills, and excellent communication abilities.

Key Responsibilities

Order & Customer Management

• Receive, process, and log incoming retail, wholesale, and custom cake/pastry orders.
• Respond to all customer inquiries via email, telephone, and social media platforms.
• Coordinate directly with the baking team to ensure production schedules match outstanding orders.
• Manage delivery or collection schedules and liaise with drivers or courier services.

Finance & Data Administration

• Generate and dispatch accurate customer invoices and track outstanding accounts receivable.
• Input daily sales reports, sales logs, and expense receipts into accounting software (e.g.,sage, excel).
• Prepare basic monthly financial breakdowns, evaluating food costs and overhead expenses for management.

Inventory & Procurement

• Monitor raw ingredient stock levels, packaging materials, and office supply inventories.
• Place accurate reorders with regular ingredient suppliers to avoid production delays.
• Verify supplier delivery notes against physical stock received and process supplier invoices.
• File, digitise, and organise all internal health and safety logs, vendor records, and staff schedules

Pay: R4 218,25 - R6 543,51 per month

Work Location: In person