Barista

Job Title: Barista

Location: Wiesenhof Coffee Shop

Job Type: Full-time

Job Overview

As a Barista at Wiesenhof Coffee Shop, you will play a key role in delivering excellent customer service and creating high-quality beverages. You will be responsible for preparing coffee and other drinks to Wiesenhof standards, ensuring a welcoming atmosphere, and contributing to the smooth operation of the coffee shop.

Key Responsibilities

• Prepare and serve hot and cold beverages, including coffee, specialty drinks, and teas, according to Wiesenhof recipes and quality standards.
• Provide friendly, efficient, and professional customer service.
• Take accurate customer orders, process payments, and handle cash or POS transactions.
• Maintain cleanliness and organization of the coffee bar, equipment, and seating areas in line with health and safety standards.
• Restock and replenish supplies, including coffee beans, milk, pastries, and other items.
• Operate coffee machines, grinders, blenders, and other equipment safely and effectively.
• Assist in training new team members when required.
• Promote Wiesenhof’s brand by recommending menu items and upselling where appropriate.
• Handle customer complaints or queries professionally, escalating issues to the supervisor or manager when needed.
• Support the overall team by performing additional tasks, such as assisting with stock deliveries and shop closing/opening duties.

Skills and Competencies

• Strong customer service and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Basic knowledge of coffee preparation methods and passion for the coffee industry.
• Team player with a positive, proactive attitude.
• Ability to multitask and prioritize responsibilities.
• Good numeracy skills for handling transactions.

Requirements

• Previous experience as a barista or in a hospitality/retail environment is advantageous (training will be provided).
• Ability to work flexible shifts, including weekends and holidays.
• Knowledge of health, safety, and hygiene practices.
• Friendly, approachable, and customer-focused personality.
• Matric is not a requirement
• Must live close to the coffee shop area

Pay: From R30,23 per hour

Application Question(s):

• When would you be available to start?
• Do you have reliable transportation to/from work?
• What area do you currently reside in?
• Have you worked in a similar role before? if yes, where and for how long?
• What is the highest grade you completed in high school?

Work Location: In person