Beautician - Service Level Agreement

Beauty Therapist (Service Level Agreement) – Heritage Manor | Somerset West

Faircape Life and Faircape Health, divisions of the Faircape Group, own and manage six luxury lifestyle retirement villages, each offering a modern, technologically advanced Healthcare Centre designed to support resident wellbeing, dignity, and quality of life.

We are seeking a professional, compassionate, and service-driven Beauty Therapist to provide beauty and wellness services at Heritage Manor, our luxury retirement village and Healthcare Centre in Somerset West, on a Service Level Agreement (SLA) basis.

This opportunity is ideal for an experienced therapist looking to operate their own business while providing high-quality beauty treatments within a well-established retirement and healthcare environment.

Why Join Faircape?

• Established client base within a luxury retirement village
• Opportunity to build recurring clientele
• Flexible appointment-based working arrangements
• Opportunity to make a meaningful difference to residents' wellbeing and quality of life

Role Overview

The successful service provider will deliver a range of professional beauty treatments in a calm, respectful, and resident-focused setting. Treatments may take place in the designated treatment room, residents' apartments, Healthcare Centre, or bedside where required, always aligned with Faircape's care standards.

This role is well suited to a therapist who enjoys working with older adults, values professionalism, and is committed to delivering exceptional service.

Key Responsibilities

Duties include, but are not limited to:

• Providing manicures and pedicures
• Performing facial and body massage treatments
• Offering lash and brow treatments
• Delivering treatments in the treatment room, residents' apartments, Healthcare Centre, or bedside where required
• Managing appointments and treatment bookings
• Delivering a consistently high-quality, professional spa experience
• Engaging respectfully and compassionately with residents and their families
• Responding professionally to resident queries and service requests
• Maintaining hygiene, safety, and infection-control standards at all times
• Managing treatment products, equipment, and consumables
• Remaining up to date with industry trends and treatment techniques

Qualifications

• Diploma or Certificate in Beauty Therapy (essential)

Experience & Knowledge

• Proven experience in a beauty or wellness environment
• Experience working with elderly or medically vulnerable clients (advantageous)
• Strong understanding of skin types and appropriate treatments
• Comfortable working within a retirement or healthcare environment

Skills & Attributes

• Professional, warm, and compassionate manner
• Excellent communication and interpersonal skills
• Strong organisational and time-management skills
• Ability to work independently
• High attention to detail and hygiene standards
• Calm, patient, and respectful approach when working with elderly residents

Requirements

• Own equipment and products required to perform treatments
• Own reliable transport
• A comprehensive price list detailing all treatments and associated fees.
• Solid and positive references
• Clear health record
• Clear credit record
• No criminal record

Please note:

• The successful Beauty Therapist will be appointed on a Service Level Agreement (SLA) basis.
• All bookings, payments and financial transactions will be conducted directly between the resident/patient (or their representative) and the Beauty Therapist. Faircape will not process payments, collect fees, or be involved in the financial arrangement between the parties.
• The successful therapist will be responsible for managing their own appointments, treatment fees, products, equipment, and all tax and statutory obligations associated with operating as an independent service provider.

To apply or learn more about Faircape and the position, please visit https://faircape.co.za.

Please note that if you do not hear from us within four weeks, your application should be considered unsuccessful.