Benefits Officer

Job Advert Summary

We are seeking a highly organized, detail-orientated, and hardworking individual to manage the administration and coordination of employee benefits, including medical aid, retirement funds, disability, and other employee benefits. The successful candidate will be responsible for ensuring accuracy in benefit processing, reporting, reconciliations, and record keeping while handling sensitive and confidential employee information with the highest level of professionalism and discretion

Minimum Requirements

• Grade 12 (essential)
• NQF Level 6 Diploma / Advanced Certificate in Human Resource Management (Advantageous)
• Minimum 2 years of experience within Pension and Benefits Administration

Duties and Responsibilities

Medical aid administration

• Processing new memberships, changes, cancellations and transfers to private capacity
• Capturing medical aid changes on payroll
• Resolving discrepancies and liaising with HR, employees and service providers

Benefits Administration

• Manage disability, post-retirement, and RMA benefits
• Assisting with retirement fund administration

Payroll and Reconciliations

• Reconciling benefit deductions and contributions
• Work closely with Payrolls and Finance to resolve discrepancies and outstanding payments

Reporting and Record keeping

• Maintain accurate benefits records
• Produce monthly, quarterly, and annual reports
• Ensure proper filing, scanning and document control

Compliance and Governance

• Ensure compliance with legislation, policies and benefit fund rules
• Identify and address non-compliance risks