Booking Agent
Lead Gurus KSG
Randburg, Gauteng
Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Job description
About the Role
Lead Gurus Recruitment is looking for a motivated and results-driven Booking Agent to join our growing team. The successful candidate will be responsible for engaging with prospective clients, booking qualified appointments for the sales team, maintaining CRM records, and achieving daily and monthly booking targets.
This position is ideal for someone with strong communication skills, experience in appointment setting or lead generation, and a passion for delivering excellent customer service.
Key Responsibilities
- Contact prospective clients via telephone and other communication channels.
- Qualify leads and book appointments for the sales consultants.
- Follow up with prospective clients to confirm appointments.
- Build and maintain positive client relationships.
- Maintain accurate and up-to-date CRM records.
- Meet and exceed daily, weekly, and monthly booking targets.
- Handle objections professionally and confidently.
- Work closely with the sales team to ensure appointments are qualified.
- Maintain a professional and positive attitude when engaging with clients.
Minimum Requirements
- Minimum 2 years' experience as a Booking Agent, Appointment Setter, Lead Generation Consultant, or in a similar outbound sales role.
- Proven experience working with Capital Legacy Wills and Trusts.
- Proven call centre or telesales track record with measurable results.
- Excellent verbal communication and telephone etiquette.
- Strong objection-handling and negotiation skills.
- Ability to work under pressure in a target-driven environment.
- Computer literate with experience using CRM systems.
- Strong organisational and time management skills.
- Professional work ethic and positive attitude.
Desired Skills
- Appointment Setting
- Lead Generation
- Customer Relationship Management (CRM)
- Sales Support
- Telephone Sales
- Client Engagement
- Communication Skills
- Time Management
- Target Driven
- Teamwork
Salary & Benefits
- R11,000 per month
- 10% Commission
- Commission structure based on client income generated.
- Opportunity for career growth within a fast-growing company.
- Supportive and performance-driven work environment.
Working Hours
- Office-Based Position in Randburg office
- Monday to Friday (working hours to be discussed during the interview)
How to Apply
Email your CV to:
Pay: Up to R11 000,00 per month
Work Location: In person
Good to know
What does this call centre job pay?
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Do I need experience for call centre jobs in Randburg?
Many call centre roles in Randburg are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Yesterday
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