Branch Administrator

Duties and Responsibilities

• Capture and process patient request forms accurately on Skypath Laboratory’s systems, ensuring precision and efficiency.
• Support specimen processing workflows with attention to detail, contributing to smooth laboratory operations.
• Ensure all patient data and clinical documentation are handled with confidentiality and accuracy.
• Maintain and monitor administrative logs, including temperature and decontamination records, in compliance with laboratory standards.
• Manage stock levels and administrative supplies to support uninterrupted branch operations.
• Handle patient billing processes, including cash collection and reconciliations, with accountability and accuracy.
• Provide frontline support to patients and clients, ensuring a professional and welcoming experience.
• Collaborate with laboratory and clinical teams to ensure seamless patient journeys and efficient branch performance.
• Consistently meet performance targets and deadlines to uphold operational excellence.

Qualifications

• Grade 12 certificate (Matric) essential.
• Relevant administrative or healthcare-related qualification advantageous.
• Strong attention to detail and commitment to accuracy.

Experience

• 1–4 years of data capturing or administrative experience, preferably within a medical or healthcare environment.
• Experience with patient data, clinical documentation, or laboratory administration highly beneficial.

Relevant Job Knowledge

• Healthcare administration processes and patient data management.
• Laboratory documentation and compliance protocols.
• Billing and reconciliation procedures.
• Confidentiality standards and patient rights.

Core Skills

• Data capturing and accuracy.
• Time management and organizational skills.
• Customer service and communication.
• Problem-solving and adaptability.
• Collaboration and teamwork.

Required Competencies

• Strong attention to detail and ability to thrive in high-performance environments.
• Flexibility and resilience in demanding situations.
• Commitment to confidentiality and ethical standards.
• Ability to manage sensitive information responsibly.

Work Location

• Permanent position based in Shelly Beach, Kwazulu Natal.

Application Process

If you meet the above requirements and are eager to join our dynamic team, kindly email the following documents to: [email protected]

• Curriculum Vitae (CV)
• Matric Certificate
• Identity Document (ID)
• Qualifications

Pay: R6 000,00 - R12 000,00 per month

Work Location: In person