Live · posted YesterdayFull-time
Branch Experience & Digital Guidance Specialist
FirstRand Limited
Cape Town, Western Cape
R43.3K - R58.5K/mo
This role advertises R43.3K - R58.5K/mo.
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Job description (preview)
FirstRand Limited in Cape Town seeks a Customer Experience Advisor to welcome customers, understand needs, and direct them to the proper banking channels including e-Channels and Self Service. The role focuses on maintaining a smooth waiting experience and delivering service excellence in line with FirstRand standards. You will work within the POP team to ensure customer journeys are seamless, with a strong emphasis on customer-centric service and continuous improvement. J-18808-Ljbffr
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Found on Adzuna · Posted Yesterday · Last checked Today
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Found on Adzuna · Posted Yesterday