Branch Manager (80105218)

Job Advert Summary

Macsteel Roofing is looking for a driven and customer-focused Branch Manager to grow and develop the branch.

This role is ideal for a commercially minded individual with strong roofing industry knowledge, technical product understanding, and the ability to build lasting customer relationships. The successful candidate will play a key role in driving sales growth, increasing market share, and ensuring exceptional customer service across the roofing segment.

The role requires a proactive individual who is passionate about sales, confident in engaging with customers and contractors, and capable of identifying new business opportunities in a competitive market.

Minimum Requirements

• Matric / Grade 12 or technical certificate essential.
• Tertiary qualification in Sales, Marketing or Engineering, or related field.
• Minimum 5–10 years’ experience within the steel, roofing, or construction industry.
• Proven sales and customer relationship management experience.
• Strong knowledge of roofing products including Concealed Fix roofing ,Corrugated Iron, IBR, CFS and related applications is essential.
• SAP proficiency advantageous.
• Intermediate Microsoft Excel, Word, and PowerPoint skills required.
• Strong communication, negotiation, and relationship-building skills.
• Ability to work under pressure and manage multiple priorities effectively.

Duties and Responsibilities

Sales & Business Development

• Achieve monthly sales targets relating to Tons and GP for roofing products.
• Drive sales growth of Novotexi, IBR, Corrugated, and related roofing products.
• Identify and secure new customers, projects, and market opportunities.
• Generate leads through networking, customer engagement, and industry interaction.
• Monitor competitor activity and market trends to identify growth opportunities. \
• Ensure adherence to pricing and margin requirements.

Customer & Stakeholder Management

• Build and maintain strong relationships with customers, contractors, and developers.
• Conduct regular customer visits and on site engagements.
• Provide technical advice on roofing products and applications.
• Have understanding of building Regulations under SANS10400
• Have knowledge of metallurgy used in roofing products.
• Resolve customer queries, complaints, and service-related issues professionally and efficiently.
• Ensure high levels of customer satisfaction and retention.
• Have interacted with Architects, Engineers and Quantity surveyors specifically in determining correct specifications.

Operational & Commercial Coordination

• Liaise with production, planning, and dispatch teams to ensure customer requirements are met.
• Ensure on site operations comply with OHS Act.
• Sales experience on quoting and selling roofing systems.
• Dealing with supplier mills.
• Ensure accurate order specifications and delivery timelines.
• Follow up on outstanding orders and customer commitments.
• Resolve operational issues impacting customer service delivery.
• Ensure roofing coil stock aligns with business requirements and planning.
• Have a basic understanding of structural engineering in the built environment.
• To have knowledge of SANS 10237 and testing of roofing systems.

Financial Performance

• Achieve GP targets and maintain margin discipline.
• Monitor pricing against market conditions.
• Identify opportunities to improve profitability and operational efficiency.
• Manage roofing stock levels within agreed business ratios.

Compliance, Safety & Quality

• Ensure compliance with company policies, procedures, and SHEQ requirements.
• Adhere to safe working practices and report risks or non-conformances.
• Maintain high standards of professionalism, ethics, and accountability.
• Be competent to working at heights