Branch Manager
MAN Automotive South Africa
Nelspruit, Mpumalanga
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
- Achievement of set CSM for service and parts.
- Overall responsibility for performance of the Branch (workshop & parts) & specified.
- On-Site workshop Achievement of the agreed workshop sale of hours and profit margins.
- Achieve an ongoing increase in new customers and the retention thereof.
- Achievement of agreed productivity and efficiency.
- Control the branch’s budget including personnel costs and overheads.
- Responsible for managing the company’s assets.
- Implement MAN standards and procedures in all departments.
- Achieve efficient operation, establish & meet objectives on workshop operating policies & standards.
Qualifications:
- Grade: 12 Matric Certificate.
- Technical qualification or a comparable qualification.
Skills:
- Good financial knowledge.
- Computer Literate.
- High level communication, interpersonal relations and negotiation skills.
- Pro-active, highly motivated in achieving set objective.
- Working knowledge of the warranty, repair and maintenance contracts.
- Possession of technical knowledge of trucks and buses will be an added advantage.
- Must possess analytical, financial and strategic skills to identify and exploit open sales potential.
- Must be able to work well under extreme pressure and produce results accordingly.
- Must be capable of sequential thinking.
- Work independently though being a team player.
- Must possess management and leadership skills with emphasis on leading and motivating staff.
Experience:
- Managerial experience in the automotive retail industry - 5 years.
Closing Date: 30 July 2026
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Nelspruit?
Many customer service roles in Nelspruit are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Yesterday