Branch manager

Job Context

Servest is a world class business which is innovative and a leader in the Integrated Facilities Management Industry. The company offers an innovative environment that will accelerate your development and skills, as the highest value is placed on attracting top talent to the organisation. Applications that meet the stated requirements are invited for a vacancy exists for a dynamic and driven Branch Manager to join a team based at our Head Office. This role reports directly to Regional Manager, in the Cleaning Business Unit.

Minimum Requirements

• National Senior Certificate / Grade 12.
• Must possess a relevant Operations Management Degree/National Diploma
• Minimum of 5 years 'experience in the industry
• Ability to work effectively as part of the team
• Good problem-solving skills
• Good analytical and customer service skills
• Must be able to work under pressure
• Proficient in Microsoft Office
• Good communication, inter-personal and report writing skills
• Basic knowledge of Health and safety Act of 1993
• Detail oriented with excellent organisational skills
• Ability to work independently, handle multiple tasks and meet deadlines
• Be in apposition of a valid un-endorsed driver's license
• Committed and willing to make occasional personal sacrifices to meet deadlines

Duties & Responsibilities

• Driving the operations strategy daily
• Strict control of margins and costs
• Building and maintaining excellent customer relationships
• Setting and maintaining quality standards
• Manage assets, machinery and equipment
• Implement, maintain and enforce policies and procedures
• Meet goals and manage budgets
• Develop forecasts, financial objectives and business goals
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Address customer and employee satisfaction issues promptly
• Share knowledge with other Branches on effective practices, competitive intelligence, business opportunities and needs
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Ability to implement, maintain and enforce policies and procedures