Branch Receptionist and Admin

Key Responsibilties

• Frontline and face of the branch.
• Responsible for meet and greet of clients.
• Responsible for managing all incoming business calls to the branch.

Key Outcomes

Receptionist Function

• Manage the Reception area
• Assist walk in customers
• Posting of communication to clients
• Updating SAHL Halo system with correct client details
• Managing email communication (24 hour turnaround)
• Responsible for all incoming and outgoing branch courier service
• Observe office hours, contribute positively to the morale of the admin team, take pro-active steps to ensure the neatness and appeal of the reception area
• Perform Lightstone and Transunion searches
• Contribute to positive branch morale
• Observe agreed office hours.

Adhoc Administrator Function

• Adhoc administration functions as and when required by the Regional Manager and Admin Team. E.g. checking that documents are on Datastor as submitted.
• Ensuring daily attendance registers are complete for leave and sick leave.
• Assist with drawing of ITC's, assist with capturing of new matters on Halo, general filing
• Assist with Marketing material and storeroom

Minimum Requirements

1. Education

• Matric
• A certificate in Certificate - Secretarial/Receptionist Skills would be desirable

2. Experience

• 2 to 3 years in Reception and Office admin/ Client service functions within Financial Industry.

Competencies

• Ability to communicate (Written and Communication)
• Strong administration skills
• Meticulous and organized
• Strong client services focus
• Excellent telephone etiquette
• Microsoft Office Suite (Intermediate)
• Data capturing accuracy essential

Education:

• High School (matric) (Required)

Experience:

• Admin: 2 years (Preferred)

Location:

• Bloemfontein, Free State (Required)

Work Location: In person