Brand, Marketing & Growth Coordinator
nan
Cape Town, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Brand, Marketing & Growth Coordinator
Location: Cape Town, South Africa
Employment Type: Full-Time
Department: Brand, Marketing & Growth
Reports to: Founder & CEO
We are looking for a proactive, organised and creative professional to help build and grow our brand.
This role combines branding, marketing, project coordination and business development. The successful candidate will work closely with the Founder to develop strategies that strengthen the company’s market presence and support its long-term growth.
This is an exciting opportunity for someone who enjoys taking ownership, contributing ideas and helping build a premium brand from the ground up.
Key Responsibilities
Brand Strategy & Positioning
* Support the development and implementation of the company’s brand strategy.
* Ensure brand consistency across all communication channels.
* Help strengthen the company’s premium market positioning.
Marketing Strategy
* Assist in planning and coordinating marketing campaigns.
* Develop and maintain the annual marketing calendar.
* Support product and service launches.
* Coordinate seasonal campaigns and promotional activities.
Digital Marketing
* Manage and schedule social media content.
* Coordinate website updates.
* Assist with email marketing campaigns.
* Monitor digital performance and engagement.
Partnerships & Business Development
* Identify collaboration opportunities.
* Build relationships with influencers and content creators.
* Support partnerships with hotels, retailers and corporate clients.
* Research new market opportunities.
Events
* Coordinate launches and brand activations.
* Assist with exhibitions and promotional events.
* Support customer engagement initiatives.
Performance & Reporting
* Track campaign performance.
* Monitor key marketing metrics.
* Prepare monthly reports and recommendations.
Who We’re Looking For
We are looking for someone who:
* Is passionate about branding and marketing.
* Is highly organised and proactive.
* Has excellent written and spoken English.
* Enjoys learning and taking initiative.
* Has strong communication skills.
* Has an eye for detail and aesthetics.
* Understands digital marketing and social media.
* Is excited to grow with a fast-growing company.
* Enjoys working collaboratively.
We value attitude, creativity, problem-solving and a willingness to learn as much as previous experience.
Experience in beauty, wellness, hospitality or luxury brands will be considered an advantage but is not essential.
Pay: R15 000,00 - R28 000,00 per month
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Cape Town?
Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
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