Broker Operations Administrator
Clientele
Sandton, Gauteng
Administrative and clerical roles handle the day-to-day paperwork, scheduling and record-keeping that keep SA businesses running, and are a popular path for matriculants with strong organisation skills.
This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).
Job description
Purpose
To provide comprehensive administrative support to the broker channel in a manner that will drive commercial acumen and ensure delivery of service and achievement of key performance deliverables.
Key Areas of Responsibility
- Timeous response to the channel’s administrative requests. Collating data that is required by the manager to prepare monthly / quarterly packs.
- Managing the Manager’s diary and setting up appointments.
- Management of Channel information and storage.
- Collate information from all sources of the channel i.e. broker OPS, Broker MIS, Broker Commissions, Billings.
- Welcome call & Retention teams.
- Acquire monthly reports of the Manex.
- Manage distribution of material to eliminate wastage.
- Check all documentation before submitting for processing.
- Load request for new facility / broker codes & report to all stakeholders.
- Track monthly BC panel and Facility penetration stats. Follow prescribed lodgement process & form networks for the channel with Billings dept. and Facilities.
- Follow up on all rejections and provide feedback.
- Facilitate weekly lodgements and confirmations.
- Track and follow up 1st premiums with the facility and Billings Dept.
- Provision of commission fee statements to Broker managers and Brokers.
- Know and align to the Commissions Dept.processes and provide support to Channel, Broker manager and BC knowledge of commission systems.
Qualification and Skill Requirements
- Matric.
- strong MS office skills.
- industry related qualifications would be advantageous.
- Must have min. experience of 3 years in the broker division, with an understanding of Broker back office support, broker new business process, exposure to B2B, and working with Govt. and Commercial stop order facilities will be advantageous.
Behavioural Competencies
- Time management
- Critical thinking.
- Strong organisational communication.
- Adaptability.
- Interpersonal skills.
- Problem solving.
- Leadership.
- Attention to detail.
- Technical proficiency.
- Calendar management.
- Ability to work in a team.
Work Location: In person
Good to know
What does this admin job pay?
This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).
Do I need experience for admin jobs in Sandton?
This admin role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted Yesterday