Bulk Returns Clerk & Storeman

Amrod

2026/09/28 Durban

Job Reference Number: 005-2026

Department: Durban

Business Unit:

Industry: Manufacturing

Job Type: Permanent

Positions Available: 1

Salary: Market Related The Bulk Returns Clerk & Storemans primary role is to ensure smooth branch warehouse operations through accurate stock handling, adherence to SOPs, and professional support to internal and external clients.

Job Description

Job Purpose

To ensure smooth branch warehouse operations through accurate stock handling, adherence to SOPs, and professional support to internal and external clients.

Key Performance Areas

• Inspect all sample returns to ensure they are in condition to pass a credit samples back into the box level for return to Head Office.
• File and keep records of returns.
• Check and process all bulk returns that is received from dispatch.
• Informs Sales / CC of the returned stock.
• Taking full ownership of all goods returned to branch, including handling of all templates.
• Attend to all QC of items for Customer Care.
• Manage the return/pending shelf.
• Oversee the recollection shelf.
• Escalate any unresolved returned stock to your line manager.
• Weekly feedback reports to be sent to your line manager.
• Handle booking and processing of returns to Head Office.
• Timeously attend to queries.
• Process destroys stock and charity sections as per SOP
• Receiving, shelving & dispatching of orders.
• Assisting clients and internal sales team with queries F2F, via phone & email.
• Attend to Ad-hoc projects.
• Ensure that all tasks are executed in a safe manner with due regard for Amrod Policies and procedures, regulations specific to the use of equipment and products and regulations prescribed by the Occupational Health and Safety Act.
• Report unsafe acts/working conditions/injury on duty to the supervisor immediately
• Maintain good housekeeping standards

Job Requirements

Minimum Skills and Knowledge Required

• Grade 12 or equivalent.
• Minimum of year warehousing experience.
• Previous experience in Returns will be advantageous.
• Ability to communicate effectively in English (verbally and in writing).
• Knowledge of WMS and Amtrack systems will be advantageous.
• Computer Literacy, i.e: Microsoft Excel and Outlook.

Competencies

• Honest and hardworking.
• Ability to work efficiently on your own and as part of a team in a highly pressurised environment.
• Attention to detail.
• Problem-solving.
• Analytical Skills.
• Time Management.
• Flexible in terms of working hours.
• Safety conscious.
• Good sense of urgency.