Business Analyst (Contract period 1 October 2026 to 30 September 2028) (Contract position)

A job opportunity exists for the right candidate in Western Cape

Employment Type: Contract

Reference No: HO99/2026

Location: Directorate: Health Intelligence |Component: Provincial Health Data Centre),

REMUNERATION

R 932 292 - R 1 098 195 per annum Annual salary plus 37% in lieu of service benefits.

STARTING DATE

7/3/2026 12:00:00 AM

CLOSING DATE

• PLEASE NOTE:

2026/07/17 17:00:00

EMPLOYMENT EQUITY

The Department of Health and Wellness is guided by the principles of Employment Equity. Candidates with disabilities are encouraged to apply and an indication in the regard will be appreciated.

Note: No payment of any kind is required when applying for any of the positions advertised by the Western Cape Government.

NOTE

A competency test may form part of the selection process.

MINIMUM EDUCATIONAL QUALIFICATION

An appropriate 3-year tertiary qualification (National Diploma/or Degree) in Information Technology, Business Analysis, Business Informatics, Information Systems, Computer Science or a related field.

DUTIES (KEY RESULT AREAS/OUTPUTS)

The purpose of the role is to analyze business problems, identify their underlying causes and impacts, and propose data-driven solutions to improve business processes and efficiency. Responsible for bridging the gap between the Provincial Health Data Centre technical report developers, frontline clinical users and decision-makers by using data analytics to assess processes, identify problems, determine requirements, and deliver data-driven recommendations and documentation. Investigates and analyses business problems to understand their nature, cause, effects, and drivers, using a variety of methods and techniques. Work alongside multidisciplinary technical teams to ascertain requirements for digital patient management tools, clinical reporting and analysis across a broad range of disease profiles. Active participation in the user acceptance testing phase, including the provision of feedback to software developers and clinical report developers. Documenting business process requirements through interviews or facilitation sessions. Conducting engagements with key role-players within the various departments to further understand their business processes, needs and challenges. Analyze existing business processes & technology and propose new developments and changes based on business requirements. Develop functional and technical specifications to meet the business needs of clients. Conduct system analysis for new and existing systems. Construct programs including coding, testing, and debugging. Preparing business cases and conducting risk assessments. Contribute to multiple disease-specific initiatives by maintaining project documentation, managing scope and schedules, prioritizing daily tasks, ensuring timely delivery, escalating issues appropriately, and managing stakeholder relationships. Conducting playback sessions(presentations) with the Business to ensure that the information extracted from the business documents and through the interview process is accurate and complete. Conduct business analysis across programmes, systems, and service areas, including requirements gathering, process mapping, stakeholder engagement, gap analysis, solution definition, and benefits tracking. Support the full system development life cycle, including initiation, discovery, requirements definition, solution design, development support, testing, implementation, change management, and post-implementation review. Apply Agile delivery practices, including backlog management, user story development, sprint planning support, prioritisation, acceptance criteria definition, user acceptance testing, and continuous stakeholder feedback. Perform Product Owner responsibilities where required, including defining product vision, managing product backlogs, prioritising features, validating business value, and aligning delivery teams with business needs. Support Business Intelligence and reporting initiatives by defining data requirements, reporting needs, dashboard requirements, performance indicators, and data-driven decision-making processes.

INHERENT REQUIREMENTS OF THE JOB

Valid (Code B/EB) Driver’s Licence and willingness to travel.

EXPERIENCE

Appropriate experience in the public health sector or government environment. Appropriate experience in Agile system development life cycle practices. Appropriate experience in process mapping, business case development and operational and strategic planning. Appropriate experience in Business Intelligence, data analysis, reporting, dashboards, or decision-support systems.

COMPETENCIES (KNOWLEDGE/SKILLS)

Business analysis methodologies, tools, and techniques. System development life cycle methodologies, including Agile, Scrum, Waterfall and hybrid delivery approaches. Product ownership, backlog management, user story writing, prioritisation, and acceptance criteria development. Business Intelligence concepts, data analysis, reporting requirements, dashboards, and performance monitoring. Project management methodologies and practices. Strong analytical and problem-solving skills. Strong written and verbal communication skills. Ability to translate business needs into clear functional and non-functional requirements. Ability to engage senior stakeholders, technical teams, users, and service providers. Ability to work across strategy, operations, technology, and data. Ability to prepare clear reports, business cases, specifications, user stories, presentations, and decision documents.

ENQUIRIES

Dr M Ismail, email: [email protected]

NOTICE TO ALL

Candidates must comply with the advertised appointment requirements of the post by the closing date and time of the advert.Candidates may be subjected to a competency test. No payment of any kind is required when applying for this post. As directed by the Department of Public Service and Administration, applicants must note that further checks will be conducted once they are shortlisted and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records and previous employment. All shortlisted candidates, including SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine the candidate’s suitability based on the post’s technical and generic requirements, and the other will be an integrity (ethical conduct) assessment.

• It will be expected of shortlisted candidates to be:
• available at the venue on the time and date as determined by the Department and
• bring along recently (not older than 6 months) certified copies of your Identity Document (ID), driver’s license (if applicable for the post), qualification and/or proof of registration at relevant statutory body etc. Failure to adhere to the aforementioned may lead to his/her application being disqualified and not further considered.