Business Analyst

Job Advert Summary

To translate business requirements into tangible effective work processes for the business so that optimisation of work-flows are visible, as well as interpreting Business Architecture as this is a key dependency when formulating business specifications. The role assists business in formulating technological or optimised processes to derive efficiency for any business unit.

Minimum Requirements

Education:

• Degree in Business Analysis or any relevant degree
• Postgraduate qualification in Business Analysis (preferred)

Experience:

• 2-3 years working experience in a similar or related role
• Exposure in understanding business incidents, change and priority management
• Experience in value chain mapping, design thinking and how systems are utilised in business requirements gathering and completion of business specifications.
• Project management experience

Knowledge and Skills:

• Design thinking understanding
• Exposure to project management
• Proficient knowledge in implementing business methodologies
• Proficient in understanding capability mapping in the context of Business Architecture
• Understanding of Systems development Life Cycles
• Proven knowledge of general business principles and practices
• Understanding IT dependencies and inter – dependencies ensuring that the end to end business value chain is not compromised

Competencies:

• Analysis
• Client focus
• Effective communication
• Enabling team success
• Results orientation
• Teamwork
• Quality orientation
• Interpersonal effectiveness
• Persistence and tenacity

Duties and Responsibilities

• Develop business specifications using structured analysis, governance, quality, and customer-focused practices.
• Apply solution design standards that incorporate automation, digitization, and AI where relevant.
• Consider relevant incidents and operational risks when defining business requirements.
• Define and incorporate operational service metrics into solutions.
• Partner with business, IT, and stakeholders to translate requirements into customer-centric solutions.
• Promote a metrics-driven approach by linking innovative ideas to measurable outcomes.
• Contribute to business process management standards, methodologies, and best practices.
• Follow prescribed business analysis frameworks to ensure consistency and quality.
• Collaborate with business and technology teams to design effective solutions.
• Produce outcome-based business specifications aligned to business architecture, value streams, and end-to-end processes.
• Ensure alignment of people, processes, and technology in all solution designs.
• Stay informed on emerging technologies, automation trends, and AI opportunities.
• Support the development of business cases for projects and strategic initiatives.