Business Centre Administrator (Front-of-House & Client Services)

Business Centre Administrator (Front-of-House & Client Services)

Trusts Leef is seeking a professional, organised and customer-focused Business Centre Administrator to become the face of our business centre. The successful candidate will be responsible for delivering exceptional customer service, managing reception operations, coordinating office and workspace bookings, and providing administrative support to ensure the smooth day-to-day operation of the business centre.

Key Responsibilities

• Welcome and assist tenants, visitors and prospective clients in a professional and friendly manner.
• Answer, screen and transfer incoming telephone calls and take accurate messages.
• Manage the reception email account and respond to enquiries promptly and professionally.
• Coordinate bookings for private offices, dedicated workspaces and meeting rooms.
• Assist clients with printing, photocopying, scanning and other business support services.
• Accurately record and process chargeable business centre services.
• Maintain tenant records, filing systems and general office administration.
• Receive deliveries and notify tenants accordingly.
• Monitor stationery and office supplies and report maintenance issues.
• Ensure the reception area and common spaces remain clean, organised and welcoming.
• Provide administrative support to management and perform other duties as required.

Minimum Requirements

• Grade 12 (Matric).
• A relevant tertiary qualification in Business Administration, Office Administration, Office Management, Management Assistant, Public Management or a related field will be highly advantageous.
• A minimum of 3–5 years' experience in reception, administration, front-of-house, office coordination or customer service.
• Advanced proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• Experience using printers, photocopiers, scanners and other office equipment.
• Excellent verbal and written communication skills in English.
• Good verbal communication skills in isiZulu.
• Ability to work independently with minimal supervision.

Knowledge, Skills and Competencies

The ideal candidate will demonstrate:

• Exceptional customer service and interpersonal skills.
• Professional business writing and excellent email communication.
• Excellent telephone etiquette.
• Strong organisational, planning and time-management skills.
• High attention to detail and accuracy.
• The ability to multitask and prioritise competing demands.
• A professional appearance and positive attitude.
• Honesty, reliability, integrity and accountability.
• A proactive approach with the ability to use initiative and solve problems effectively.

Recruitment Process

Shortlisted candidates may be required to complete practical Microsoft Office and administrative assessments, customer service exercises, and reference and background checks as part of the recruitment process.

If you are passionate about delivering outstanding customer service and enjoy working in a professional business environment, we encourage you to apply.

Pay: R8 500,00 - R9 500,00 per month

Work Location: In person