Business Development Administrator

Job Purpose:

The Business Development Administrator plays a pivotal role in supporting the firm’s growth strategy by providing operational and administrative assistance across business development initiatives. This includes managing the end-to-end administration of tenders and proposals, maintaining databases and records for key and mega accounts, and ensuring the timely delivery of high-quality submissions that align with brand and regulatory standards

Key Responsibilities:

Tender Administration

• Monitor tender portals and internal sources for relevant opportunities.
• Support the tender lifecycle: registration, compilation of documents, document collection, clarification management, submission scheduling, and compliance tracking.
• Liaise with procurement teams to ensure alignment with tender requirements.
• Maintain and update a tender register with submission outcomes and feedback.

Proposal Administration

• Coordinate the collation of proposal content in collaboration with service line teams and subject matter experts.
• Format and proofread proposals to ensure compliance with the firm’s branding and regulatory bodies.
• Maintain a proposal content library including updated CVs, bios, case studies, methodologies, and firm credentials.
• Track all proposal submissions and assist in reporting win/loss ratios.

Key & Mega Account Administration.

• Maintain accurate timelines of engagements and presentations to CMO,
• Perform administration for each Key and Mega Account on SharePoint
• Support client teams with administrative needs related to account planning, stakeholder mapping, meeting follow-ups, and reporting.
• Coordinate meetings, briefings, and update sessions between client service teams and BD leadership.
• Assist with compiling performance reports, relationship dashboards, and client satisfaction insights.

CRM & Document Management

• Capture and update client and opportunity data on the CRM system.
• Manage SharePoint and other BD platforms to ensure documentation is accessible, current, and compliant.
• Create filing structures for proposals, tenders, and key and mega account documents.
• Support client surveys and maintain accurate data for the firm
• Ensure data integrity and compliance with internal policies for data management and reporting.

General/Ad hoc Support

• Assist in organising BD-related events and campaigns targeting sectors or accounts.
• Provide administrative support to the BD team, including calendar management, minute-taking, travel coordination, and vendor liaison.
• Participate in regular BD team meetings, contribute to team initiatives, and support ad hoc requests.
• Support cross-functional business development projects as needed.
• Mapping of key stakeholders for business development initiatives

Key Skills & Competencies:

• Strong organisational and project coordination skills.
• Excellent verbal and written communication.
• Attention to detail and ability to work under pressure with tight deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM tools (e.g., Salesforce, Dynamics).
• Familiarity with tender portals, SharePoint, and proposal management platforms.
• Understanding of regulatory requirements (IRBA, B-BBEE, etc.) in professional services is advantageous.

Qualifications & Experience:

• National Diploma or Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• 2–4 years of experience in business development support or administration, preferably within a professional services or audit firm.
• Experience with tender and proposal administration in a regulated environment is required.

Behavioral Competencies:

• Ability to handle and manage stress
• Excellent interpersonal skills
• Critical thinking
• Able to work independently
• Excellent communication skills
• Agile
• Self-starter
• Innovative
• Creative
• Collaborative
• Excellent time management and organizational skills
• Detail orientated