Business Development Consultant
ADAPTIT
Midrand, Gauteng
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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Job description
Listing reference: adapt_000304 Listing status: Online Apply by: 9 October 2026
Position summary
Industry: Hospitality & Catering Job category: Hospitality, Hotel, Catering, Tourism and Travel Location: Midrand Contract: Permanent EE position: No
About our company
Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market software and digitally-led business solutions that assist clients across targeted industries to Achieve More by improving their customer experience, core business operations, business administration and enterprise resource planning.
Introduction
We are looking for an experienced and results-driven Business Development Consultant to join our Johannesburg team and drive new business growth across the hospitality, restaurant, leisure, and retail sectors. The successful candidate will be responsible for identifying, developing, and securing new business opportunities while promoting innovative technology solutions that help organisations improve operational efficiency, customer experience, revenue, and business performance. You will build strong relationships with hotel groups, restaurant chains, resorts, lodges, hospitality operators, franchise businesses, and other key decision-makers across South Africa, Africa, Mauritius, and international markets.
Job description
Key Responsibilities
- Identify, qualify, and convert new business opportunities.
- Develop and execute sales strategies to achieve revenue and profitability targets.
- Generate leads through networking, referrals, industry events, digital channels, and direct prospecting.
- Promote and sell hospitality, restaurant, retail, ERP, SaaS, and business technology solutions.
- Build and maintain relationships with C-Suite executives, business owners, operators, and senior decision-makers.
- Manage the full sales lifecycle from lead generation and solution positioning through to negotiation, contract closure, and handover.
- Identify cross-selling and upselling opportunities within existing accounts.
- Manage and maintain an accurate sales pipeline and sales forecasts using CRM systems.
- Prepare proposals, pricing models, sales reports, and commercial presentations.
- Participate in contract and commercial negotiations with clients.
- Identify new markets, territories, partnerships, and opportunities for business expansion.
- Represent the organisation at trade shows, conferences, exhibitions, and industry networking events.
- Collaborate with Sales, Marketing, Product, Operations, and Professional Services teams to ensure successful client handovers.
Solutions You Will Represent
The role will involve promoting a range of technology solutions, including:
- Oracle Hospitality OPERA PMS
- Restaurant POS Solutions
- ResRequest
- Cashbases
- SpaGuru
- Oracle NetSuite ERP
- Other hospitality, restaurant, retail, and business automation solutions.
Minimum requirements
Minimum Requirements
- Bachelor’s degree in Business Management, Marketing, Sales, Information Technology, Hospitality Management, or a related field.
- Minimum 5 years' experience in Business Development, Business Consulting, Solution Sales, or Enterprise Software Sales.
- Proven experience selling enterprise software, SaaS, ERP, hospitality technology, restaurant technology, or related solutions.
- Demonstrated track record of achieving and exceeding sales targets.
- Experience engaging with C-Suite executives, business owners, and senior decision-makers.
- Experience managing the complete sales cycle from prospecting through to contract closure.
- Experience with CRM systems, sales pipeline management, and forecasting.
- Willingness and ability totravel extensively locally and internationally.
Advantageous Experience
- Experience within thehospitality, restaurant, leisure, retail, ERP, or technology industries.
- Experience with Oracle NetSuite, OPERA PMS, or hospitality technology solutions.
- Experience working across Africa, Mauritius, or international markets.
- Knowledge of African hospitality markets and operations.
- Sales or Business Development certifications.
- Oracle NetSuite, OPERA PMS, Hospitality Technology, or ERP-related certifications.
Key Competencies
The ideal candidate will demonstrate:
- Strong business development and enterprise sales capabilities.
- Consultative and solution-selling expertise.
- Strong commercial and financial acumen.
- Excellent negotiation and influencing skills.
- Executive-level communication and presentation skills.
- Strong networking and relationship-building abilities.
- Sales forecasting and pipeline management skills.
- Market research and analytical capabilities.
- Proposal writing and commercial modelling skills.
- Strong business acumen and customer focus.
- Resilience, adaptability, and an entrepreneurial mindset.
- High levels of professionalism, integrity, and self-motivation.
Found on Indeed · Posted 2 weeks ago · Last checked 2 weeks ago
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Midrand?
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Found on Indeed · Posted 2 weeks ago
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