Business Development Manager
rohlig grindrod
Port Elizabeth, Eastern Cape
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
Job description
We are looking for a client‑focused Business Development Manager to cultivate new opportunities and deliver exceptional value to our customers. This will be based at our PE Branch.
- Matric
- 1 year Sales and Marketing related qualification at NQF level 5
Knowledge and experience
- 5 years working experience as a sales representative in a service industry of which at least last 3 consecutive years were in the clearing and forwarding industry
- Servicing & marketing principles & practice. International Trade principles & practice
- External business environment. Company service charge rates
- Tariff calculation concepts
- Company terms of payment
- Computer literacy(MS Office Package)
- Carrier & depot conditions of trade
- National currencies and international codes. INCO Terms
- Verbal communication – advanced
- Business opportunism. Presentation & Negotiation
- Client/service orientation. Situation analysis & problem solving
- Judgment & decision making. Creative & innovative thinking
- Interpersonal sensitivity
- Estimate and pricing analysis and knowledge
- Discipline in maintaining required weekly call ratio
- Discipline in acquiring quality not quantity client base
Advantageous Attributes
- Customer service orientation - Able to handle a demanding customer environment.
- Good problem-solving and decision-making skills.
- Dynamic self-starter that works independently.
- Ability to handle pressure.
- Can communicate within the team and contribute to the overall success of the team.
- Adaptable as this is a constantly changing environment.
Overall responsibilities
- Acquire New Business for both Air and Sea.
- Facilitate processing of credit application
- Implementation (New and existing client)
- Client Servicing
- Record client information
- Report on Sales Activities
- Cost freight movements and prepare service estimates
- Comply with the requirements of the quality management system
Found on Indeed · Posted 3 weeks ago · Last checked 3 weeks ago
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Port Elizabeth?
Many customer service roles in Port Elizabeth are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 3 weeks ago
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