Business Development Representative

We are looking for a proactive, resilient, detail-oriented BDR who knows how to create momentum, consistently follow up, and keep opportunities moving forward. The ideal candidate is a “nice bulldog” — professional, personable, persistent, organized, and highly dependable. You should be comfortable operating in a startup environment where speed, accountability, communication, and follow-through matter deeply.

You will be responsible for:

• Engaging inbound and outbound leads
• Qualifying opportunities
• Booking demos
• Managing follow-up sequences
• Maintaining CRM accuracy
• Reducing no-shows and ensuring prospects never feel forgotten

Key Responsibilities

• Conduct outbound outreach via phone, email, SMS, and other channels
• Respond quickly and professionally to inbound leads
• Qualify prospective customers and identify fit
• Schedule and confirm demos for Account Executives / leadership
• Aggressively and professionally follow up with prospects who go dark
• Reduce demo no-shows through proactive reminder and confirmation processes
• Maintain accurate and detailed CRM records at all times
• Log all activities, notes, communications, and next steps in the CRM
• Manage pipeline stages and ensure opportunities are updated properly
• Coordinate internally with sales, onboarding, and leadership teams
• Take ownership of assigned leads and opportunities
• Consistently execute follow-up tasks without requiring micromanagement
• Meet or exceed activity and pipeline generation goals

Required Traits

• Extremely organized and detail-oriented
• Strong follow-through and task management skills
• Persistent and confident without being overly aggressive
• Reliable, punctual, and accountable
• Self-motivated with a strong work ethic
• Comfortable operating in a fast-paced startup environment
• Strong written and verbal communication skills
• Able to multitask and prioritize effectively
• Emotionally resilient and comfortable hearing “no”
• Process-oriented and coachable

Preferred Experience

• Prior BDR, SDR, inside sales, or appointment-setting experience
• Experience working in SaaS, startups, or high-growth environments
• CRM experience (GoHighLevel, HubSpot, Salesforce, etc.)
• Experience with outbound prospecting and cold outreach
• Familiarity with sales pipelines and sales process management
• Pet industry experience is a plus, but not required

Compensation

• Base salary + performance incentives
• Opportunity for growth within a rapidly expanding startup
• Fully remote position
• Collaborative, entrepreneurial environment

Job Types: Full-time, Commission

Application Question(s):

• Have you regularly used a CRM (such as Salesforce, HubSpot, Zoho, or similar) to manage leads, document activities, and track follow-up tasks?
• Have you been responsible for outbound prospecting through phone calls, emails, and/or text messages as part of a sales or business development role?

Experience:

• BDR: 3 years (Preferred)

Language:

• English (Preferred)

Work Location: Remote