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Business Manager: RA SanlamConnect Intermediaries Cape (Bellville/Stellenbosch) (JG 12)

Sanlam

Cape Town, Western Cape

Salary not listedFull-time · Posted 5 days ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Who are we?

Sanlam, is dedicated to support, grow and empower clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,400 tied advisors and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement and providing adaptive solutions designed to answer life’s financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.

What will you do?

Leverage, influence and big vision, bring big opportunities, big rewards.

Play a critical role in ensuring that the region achieves its financial targets (sales, expenses, profitability, quality, sustainability and capacity). Projections and predictions may vary, but ultimately, this is the result we seek.

Sanlam Broker Distribution is the distinctive hub of our business, central to driving investor flows and keeping our brand and national footprint as strong as it is. We are a dynamic, innovative and high performance distribution channel, committed to the value of independent intermediated advice and to long-term relationships between brokers and their clients.

As an integral part of Sanlam Broker Distribution, your primary focus is to manage a team of Broker consultants in the region, drive sales, and implement marketing initiatives with Brokers to reach business objectives in a dynamic, innovative and high performance business.

1. Drive Strategy to increase Sanlam Broker Distribution’s market share in the Industry

2. Drive new business sales through the Broker Consultants via different activities and initiatives

3. Ensure Operational effectiveness (infrastructure, budget, processes, people)

4. Building and maintaining broker relationships

5. Manage, vest and develop Broker ConsultantsWhat will make you successful in this role? Qualification & experience:

  • Matric
  • CFP or relevant Financial Degree
  • 10 years Financial Services experience
  • 5 years of which should be in a management role in a Broker Distribution environment
  • Sales and marketing background

Knowledge and skills:

  • MS: Office (Excel, Word, PowerPoint
  • Broker Tools (i.e. compliance tools, broker web)
  • Maestro
  • Business Management:
  • Financial Services Industry Knowledge (Broker Distribution)
  • Financial Services Product Knowledge (Sanlam and competitors)
  • Relevant regulatory legislation and compliance knowledge
  • Expense, admin and process management
  • Basic legal technical knowledge
  • Marketing and sales principles
  • Management and coaching others

Personal qualities:

  • Technical knowledge
  • Work standards
  • Business acumen
  • Coaching
  • Decision making
  • Communication
  • Team success
  • Results driven
  • Task structuring
  • Treating customers fairly Personal Attributes Persuades - Contributing through others Manages complexity - Contributing through others Decision quality - Contributing through others Business insight - Contributing through othersBuild a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.Core Competencies Being resilient - Contributing through others Collaborates - Contributing through others Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results - Contributing through othersTurnaround time

  • The closing date for applications is the 4th of September 2026.

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our aim is to help you build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Sanlam Life and Savings, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Cape Town?

Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 5 days ago

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