Business Operations Assistant

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function Business Support

Job Sub Function Administration & Secretarial

Job Category Business Enablement/Support

All Job Posting Locations: Johannesburg, Gauteng, South Africa

Job Description Johnson & Johnson Innovative Medicine is recruiting for a Business Operations Assistant to be based in Johannesburg / South Africa. About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Job Purpose Provides efficient administrative and operational support to executives and internal teams. Ensures accurate, timely delivery while demonstrating professionalism, discretion, initiative, and sound judgement. The role also supports assigned and ad hoc projects.

Key Responsibilities

• Provide administrative and operational support to executives and the leadership team.
• Manage calendars, meetings, priorities, and scheduling conflicts.
• Coordinate meeting logistics, agendas, materials, technology, minutes, and follow-up actions.
• Draft and format professional correspondence, presentations, reports, and business documents.
• Maintain accurate and confidential records, trackers, databases, and document repositories.
• Support business planning and governance by consolidating inputs, monitoring milestones, and preparing updates.
• Coordinate travel, events, workshops, suppliers, and related administration.
• Act as a professional point of contact for employees, leaders, external stakeholders, and vendors.
• Process administrative requests in line with company policies, timelines, and approvals.
• Deliver assigned and ad hoc projects, tracking actions, risks, and dependencies to completion.
• Identify opportunities to simplify processes and improve team efficiency.
• Demonstrate discretion, accountability, inclusion, and ethical conduct in line with the Johnson & Johnson Credo and Leadership Imperatives.

Minimum Qualifications

• A relevant degree, certificate or diploma in Office Administration, Business Administration, or a related field is preferred.
• Previous experience in administrative, executive, or business operations support may be advantageous.
• Proficiency in Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Strong written and verbal English communication skills.
• Ability to manage calendars, meetings, documentation, and competing priorities.
• Strong organisation, attention to detail, stakeholder management, and follow-through.
• Ability to work independently, meet deadlines, and handle confidential information with discretion.
• Displays high energy, curiosity, accountability, initiative, adaptability, collaboration, an entrepreneurial mindset, and a commitment to continuous improvement.

Required Skills Preferred Skills: Accountability, Administrative Support, Business Writing, Communication, Customer Centricity, Data Capturing, Diary Management, Document Management, Event Management, Microsoft Office, Office Administration, Organizational Knowledge, Organizing, Presentation Development, Process Oriented, Professional Ethics, Travel Planning, Typing